Course details
This online course introduces participants to staffing, finances, marketing and shop administration associated with the automotive service and repair industry. Potential candidates are: upgrading technicians, career transistioners, service support staff, and those seeking general knowledge for a career in automotive management. Topics discussed, but not limited to are: sales potential, profitability, expense control, working with vendors, understanding staff motivational factors, and we will answer the questions; "where do all the numbers come from and what do they mean?". You should have some general knowledge of the repair industry in order for this course to be meaningful to you. If you are new to the automotive repair industry than consider taking AUTO 2160 before attempting this course as the terminology and concepts used within this course may create an unnecessarily steep learning curve for you.
Prerequisite(s)
Credits
2.0
Cost
$494.43 - $509.07 See individual course offerings below for actual costs.
Course offerings
Spring/Summer 2023
Below is one offering of AUTO 3160 for the Spring/Summer 2023 term.
CRN 67105
Duration
Tue May 16 - Thu Jun 08 (4 weeks)
- 4 weeks
- CRN 67105
- $494.43
Class meeting times
| Dates | Days | Times | Locations |
|---|---|---|---|
| May 16 - Jun 08 | Tue, Thu | 18:00 - 21:00 | Online |
Instructor
TBD
Course outline
Course outline TBD — see Learning Outcomes in the interim.
Cost
$494.43
Important information
- Important course information will be sent to you prior to your course start date. Check your myBCIT email account to access this information.
-
The course is delivered via virtual classroom.
Status
Cancelled
This course offering has been cancelled. Please check this page for other currently available offerings or subscribe to receive email updates.
Fall 2023
Below is one offering of AUTO 3160 for the Fall 2023 term.
CRN 47460
Duration
Tue Oct 10 - Wed Oct 25 (3 weeks)
- 3 weeks
- CRN 47460
- $509.07
Class meeting times
| Dates | Days | Times | Locations |
|---|---|---|---|
| Oct 10 - Oct 25 | Tue, Wed, Thu | 18:00 - 21:00 | Online |
Instructor
TBD
Course outline
Course outline TBD — see Learning Outcomes in the interim.
Cost
$509.07
Important information
- Internet delivery format.
- Important course information will be sent to you prior to your course start date. Check your myBCIT email account to access this information.
-
The course is instructed through virtual classroom.
Status
Learning Outcomes
Upon successful completion of this course, the student will be able to:
- Identify staffing requirements of service facilities and workplace trends
- Determine necessary equipment and tooling requirements for a service area
- Identify service pricing and marketing strategies
- Explore operating cycles of automotive repair facilities focusing on sales and expenses
- Identify areas of business expense and ways to control it
- Forecast primary level business plan with projected sales revenue, gross and net profitability
- Analyze financial statements and their alignment to automotive business trends
Effective as of Fall 2020
Related Programs
Automotive Service Management (AUTO 3160) is offered as a part of the following programs:
School of Transportation
- Automotive Service Management Essentials
Microcredential Part-time
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Programs and courses are subject to change without notice.