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Service Update

We’re still here for you.

To best support the need for physical distancing in response to recent COVID-19 developments, Counselling and Student Development is providing telephone and video appointments only to students at this time.

To schedule an appointment, or to receive instructions about how to connect with your counsellor, please call 604.432.8608.

For mental health resources that you may find helpful during this challenging time, visit Mental Health at Home.

Contact us

Burnaby location

SE16–128 (co-located with Student Health Services near the Burnaby campus Recreation Centre)
Appointment phone: 604-432-8608
Fax: 604-431-7261

Downtown location

2nd Floor, Student Information and Enrollment Services
Appointment phone: 604-432-8608

Telephone and Video appointments

Appointment phone: 604-432-8608

Office hours

September – May

  • Monday, Tuesday, Wednesday, and Friday, 8:30 a.m. – 4:30 p.m.
  • Thursday, 9:00 a.m. – 4:30 p.m.

June – August

  • Monday, Tuesday, Wednesday, and Friday, 8:30 a.m. – 4:00 p.m.
  • Thursday, 9:00 a.m. – 4:00 p.m.


  • Call 604-432-8608 and state whether you would like and in-person, telephone or video appointment with a counsellor.
  • Please arrive on time for your appointment.
  • If you have not arrived by 15 minutes after the start of your appointment, the appointment time may be given to someone else.
  • If you will not be attending your appointment, please call 604-432-8608 at least 24 hours beforehand to cancel, otherwise you may be charged a $20.00 Unattended Appointment Fee the first time and $50.00 each time thereafter.
  • All outstanding fees must be paid before another appointment will be made for you.
  • Failure to attend your appointments may also result in losing the opportunity to make further appointments.

For a list of community services outside our office hours, please see the After Hours page.

Please note: If you’re looking for information on BCIT programs, entry requirements, courses, or any other program related information, contact Program Advising.


Alayna Kruger, MA, RCC,
Counsellor/Clinical Director of Training

Christie Mahovlich-Little, MEd, RCC

Curt Shelton, MA, RCC

Judy Bushnell, MA, CCC

Raymond deVries, MA, CCC