After Hours and Critical Incidents

For on-campus emergencies, contact:

BCIT Safety, Security, and Emergency Management
SW1 - 1000 (Burnaby campus)
604-451-6856 (24 hours/day)

Crisis Intervention and Suicide Prevention

The following crisis and information lines are open seven days a week during the times listed. All of the lines will take calls from anywhere in the Lower Mainland. In a dangerous situation, call 911 or the local emergency number in your phone book.

Community Services

Critical Incidents

Occasionally, an event is experienced by an individual as sudden, unexpected, incomprehensible, shocking, and personally upsetting (dependent on that individual's personal threshold and past experiences). These incidents have the potential to result in physical and/or emotional distress which can affect day to day functioning. Sometimes the effects of a critical incident don't appear immediately but rather several days or weeks, even months later. Critical incidents that require a response depend on the size, scope, and severity of the incident and may include, but are not limited to: Any member of the BCIT community (including students, employees, contractors, and visitors) should report a critical incident as soon as possible to an instructor/chief instructor/program head, supervisor, education manager, or administrative manager, who is then responsible for reporting the incident to BCIT Safety, Security and Emergency Management.
If circumstances or urgency preclude such a referral, individuals may contact BCIT Safety, Security and Emergency Management directly at 604-451-6856 (24 hours/day - Security Office Non-Emergency line) or 604-456-8009 (Security Manager).
The following excellent resources describe common responses and coping to distressing events and outline returning to work following a critical incident:

Common Responses to Distressing Events and Helping Others [PDF]

Coping With and Returning to Routines After a Critical Incident [PDF]