Process Improvement Project OPMT 3341

Upon successful completion of the course, the student will be able to:

• Apply the criteria for planning and conducting a thorough and professional project study.
• Develop a personal fact-finding interview style to extract needed information related to the study.
• Differentiate between cause and effect when analysing a problem.
• Develop a project plan and estimate time requirements.
• Develop a Gantt chart.
• Develop a Terms of Reference and appropriately modify it as the scope, objective(s) and criteria of evaluation evolve from data collection.
• Explain the role played by the Terms of Reference in the planning and implementation of the study's strategies.
• Select and apply the appropriate fact-finding tools to record both the current and proposed processes and procedures.
• Develop and implement an effective method of ongoing communications (including meetings) with the project sponsor and faculty advisor.
• Implement a project plan and manage activities to stay on schedule.
• Develop apply the skills required to work effectively as a team member on a project.
• Maintain a project diary that describes both the attempted project processes and possible improvements in the process that might be used in another study.
• Select and use an appropriate report format and writing style in order to satisfy the project requirements.
• Prepare and deliver an effective oral presentation.

Effective as of Fall 2003