Course Overview
This seminar-style course builds on the concepts and frameworks established in HRMG 4200. It focuses on applying human resource principles in complex and sensitive situations. Using situational judgment—assessing, evaluating, and navigating specific circumstances—prepares students to make ethical, informed, and well-reasoned decisions. Through real-world case studies, including managing organizational change, facilitating accommodations, negotiating terms and conditions in unionized settings, resolving workplace disputes, and conducting sensitive conversations, students engage in an environment designed to refine critical thinking, problem-solving, communication, and adaptability—essential skills for tackling today’s complex workplace challenges. This course equips students with practical and adaptable human resource competencies, enabling them to navigate real-world challenges confidently.
Prerequisite(s)
Credits
1.5
- Not offered this term
- This course is not offered this term. Notify me to receive email notifications when the course opens for registration next term.
Learning Outcomes
Upon successful completion of this course, the student will be able to:
- Articulate the processes, practices, and approaches that form the foundation of situational judgment, integrating critical thinking to evaluate nuanced workplace scenarios.
- Apply situational judgment to assess and respond to workplace challenges, demonstrating ethical decision-making and cultural awareness for constructive outcomes.
- Apply negotiation concepts to workplace challenges, including interests, positions, and integrative versus distributive approaches, recognizing the roles of interests, rights, and power in managing contentious or potentially contentious matters.
- Utilize effective communication strategies—such as listening, framing, and managing emotions.
- Adapt decision-making methods to emerging human resource trends and respond effectively to evolving issues.
- Explain how to manage organizational changes with strategic, supportive approaches.
- Explain how to handle workplace accommodations, complaints, and return-to-work cases with fairness and compliance.
- Conduct sensitive conversations on performance, compensation, and termination.
- Guide project team through employment relationship complexities.
- Leverage project team strengths to enhance collaboration and productivity.
Effective as of Winter 2026
Related Programs
Transformational Human Resources Skills Workshop (HRMG 4800) is offered as a part of the following programs:
- Indicates programs accepting international students.
School of Business + Media
- Strategic Human Resources Management
Diploma Full-time
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