Course Overview
Learn technical writing targeted for professionals working in service and repair industries in roles such as repair technicians, service advisors, and warranty administrators. Skills taught are relevant to many sectors: warranty and insurance, motor vehicle repair, commercial transport, heavy equipment, collision repair, and other service and repair industries. The ability to create accurate and concise documents including technical reports, repair orders, and service explanations is beneficial for communicating with customers, administrators, adjusters, and other target audiences. Students will learn core technical writing skills including recognizing the importance of writing clearly and ethically; performing audience analysis for various levels of technicality; writing and editing sample technical statements and reports.
Prerequisite(s)
- No prerequisites are required for this course.
Credits
1.0
Domestic fees
$254.22
International fees are typically 3.4 times the domestic tuition. Exact cost will be calculated upon completion of registration.
Learning Outcomes
Upon successful completion of this course, the student will be able to:
- Recognize the importance of writing clearly and ethically.
- Perform audience analysis for various levels of technicality.
- Understand the difference between process analysis (how something occurs) and instructions (how to do something).
- Write and edit sample technical statements and reports.
Effective as of Spring/Summer 2024
Related Programs
Technical Writing for Service & Repair Professionals (XCOM 1005) is offered as a part of the following programs:
- Indicates programs accepting international students.
School of Computing and Academic Studies
- Technical Communication Essentials
Microcredential Part-time
- Technical Writing
Associate Certificate Part-time
Course Offerings
Winter 2027
Below is one offering of XCOM 1005 for the Winter 2027 term.
CRN 92553
Dates
Feb 13 - Mar 20 Loading
- CRN 92553
- $254.22 Domestic fees
Class meeting times
| Dates | Days | Times | Locations |
|---|---|---|---|
| Feb 13 - Mar 20 | N/A | N/A | Online |
Duration
6 weeks
Instructor
TBD
Course outline
Course outline TBD — see Learning Outcomes in the interim.
Important information
- XCOM 1005 is only offered once a year during the Winter term. COURSE FORMAT AND DELIVERY: This is a 12-hour course distributed over six weeks (2 hours per week). The delivery is fully online, asynchronous, and instructor-led. While there are no mandatory live meetings during the term, active weekly participation is required to keep pace with scheduled course deadlines. COURSE ACCESS: Log into learn.bcit.ca on the official course start date to retrieve your course link and materials (access will not be available prior to this time).
Confirmation
Required
To proceed with registration and add this course to the cart, please confirm:
Status
Programs and courses are subject to change without notice. Find out more about BCIT course cancellations.