- International Fees
International fees are typically 3.25 times the domestic tuition. Exact cost will be calculated upon completion of registration.
Course Overview
Learn technical writing targeted for professionals working in service and repair industries in roles such as repair technicians, service advisors, and warranty administrators. Skills taught are relevant to many sectors: warranty and insurance, motor vehicle repair, commercial transport, heavy equipment, collision repair, and other service and repair industries. The ability to create accurate and concise documents including technical reports, repair orders, and service explanations is beneficial for communicating with customers, administrators, adjusters, and other target audiences. Students will learn core technical writing skills including recognizing the importance of writing clearly and ethically; performing audience analysis for various levels of technicality; writing and editing sample technical statements and reports.
Prerequisite(s)
- No prerequisites are required for this course.
Credits
1.0
Domestic fees
$248.95
Learning Outcomes
Upon successful completion of this course, the student will be able to:
- Recognize the importance of writing clearly and ethically.
- Perform audience analysis for various levels of technicality.
- Understand the difference between process analysis (how something occurs) and instructions (how to do something).
- Write and edit sample technical statements and reports.
Effective as of Spring/Summer 2024
Related Programs
Technical Writing for Service & Repair Professionals (XCOM 1005) is offered as a part of the following programs:
- Indicates programs accepting international students.
School of Computing and Academic Studies
- Technical Communication Essentials
Microcredential Part-time
- Technical Writing
Associate Certificate Part-time
Course Offerings
Winter 2026
Below is one offering of XCOM 1005 for the Winter 2026 term.
CRN 92553
Dates
Feb 22 - Mar 29 Loading
- CRN 92553
- $248.95 Domestic fees
Class meeting times
| Dates | Days | Times | Locations |
|---|---|---|---|
| Feb 22 - Mar 29 | N/A | N/A | Online |
Duration
6 weeks
Instructor
TBD
Course outline
Course outline TBD — see Learning Outcomes in the interim.
Important information
- Internet delivery format.
- International fees are typically 3.25 times the domestic tuition. Exact cost will be calculated upon completion of registration.
- COURSE DELIVERY: The course is 2 hours/week x 6 weeks (12 hours in total). Course hours are 100% online asynchronous: instructor-led but flexible hours with weekly deliverables and a fixed course-end date. You don't have to log on to the computer at exactly the same time as your instructor or classmates. On the start date of your class (not before), log into learn.bcit.ca to access your course link.
Status
Programs and courses are subject to change without notice.