Course Overview
A one-day course highlighting how to be an effective team member; problem solving and decision-making methods; strategies to prevent and reduce stress in a call centre environment; and creative stress management techniques.
Prerequisite(s)
- No prerequisites are required for this course.
Credits
0.5
- Retired
- This course has been retired and is no longer offered. Find other Flexible Learning courses that may interest you.
Programs and courses are subject to change without notice. Find out more about BCIT course cancellations.