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Sustainable Process Improvement and Design OPMT 5320

Operations Management Course

International Fees

International fees are typically three times the amount of domestic fees. Exact cost will be calculated upon completion of registration.

Course details

Consumers, regulatory agencies, NGOs and employees are increasingly demanding change in the operational impact of the business and organizations they choose to partner with. This requires that business processes accomplish desired targets with greater ecological efficiency (eco-efficiency) and with increasing containment of their impact (eco-effectiveness). This course explores the role of process improvement and design/redesign in the overall context of improving environmental and social performance. Students participate in a term-long case study that covers design methods, problem-solving approaches, team skills, and project management.




Domestic fees


Course offerings

Winter 2024

Below is one offering of OPMT 5320 for the Winter 2024 term.

CRN 89549


Tue Jan 09 - Tue Mar 26 (12 weeks)

  • 12 weeks
  • CRN 89549
  • Domestic fees $755.12
    International fees are typically three times the amount of domestic fees.
Class meeting times
Dates Days Times Locations
Jan 09 - Mar 26 Tue 19:30 - 21:20 Downtown
Jan 09 - Mar 26 N/A N/A Online


Course outline

Course outline TBD — see Learning Outcomes in the interim.

Domestic fees


Important information
  1. Departmental approval needed
  2. International fees are typically three times the amount of domestic fees. Exact cost will be calculated upon completion of registration.
  3. Reserved for students registered in BCIT’s BBA and Sustainable Business Advanced Certificate and Advanced Diploma programs. Sustainable Business students, can register themselves online. BBA students, please contact to register. Course includes a combination of live class time and independent online work each week.


This course offering has been cancelled. Please check back next term or subscribe to receive email updates.

Learning Outcomes

Upon successful completion, the student will be able to:

  • Identify conditions that indicate redesign or improvement is required.
  • Identify elements of the development life cycle.
  • Evaluate different development models used in various industries.
  • Apply systematic problem-solving models to improve processes in an organizational setting.
  • Develop a Terms of Reference defining the benefits, costs, action plan and risks of process intervention.
  • Apply appropriate teamwork skills to work within project teams.
  • Apply appropriate techniques to gather data, including customer requirements and design inputs.
  • Apply analysis and creative techniques to synthesize alternatives.
  • Evaluate alternatives and develop feasible solutions.
  • Apply appropriate design verification and validation techniques.
  • Identify strategies to implement, improve and maintain change.
  • Describe tools used to identify and evaluate risk.
  • Develop appropriate tools and techniques to support recommended changes.

Effective as of Fall 2020

Related Programs

Sustainable Process Improvement and Design (OPMT 5320) is offered as a part of the following programs:

School of Business + Media

  1. Bachelor of Business Administration
    Bachelor of Business Administration Full-time/Part-time
  2. Sustainable Business
    Advanced Certificate Part-time


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