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Six Sigma For Quality Management OPMT 2730

Operations Management Course

Course details

Introduces the concept of Six Sigma and its application. The course covers the Define-Measure-Analyze-Improve-Control ( DMAIC) model and the problem solving approach used to make improvements. Topics include: the history and value of six sigma, project charter, voice of the customer, process characteristics, measurement systems analyses, data types, multi-variable studies, data analysis techniques, nonparametric statistics, failure mode and effects analysis (FMEA), cycle time reduction, variance reduction, kaizen, statistical process control and design for six sigma. This course is designed to help candidates prepare for the CSSBB certification examination of the American Society for Quality.





$666.78 - $682.26 See individual course offerings below for actual costs.

Course offerings

Spring/Summer 2023

Below is one offering of OPMT 2730 for the Spring/Summer 2023 term.

CRN 62580


Mon Apr 03 - Mon Jul 10 (12 weeks)

  • 12 weeks
  • CRN 62580
  • $666.78
Class meeting times
Dates Days Times Locations
Apr 03 - Jul 10 Mon 17:30 - 20:30 Burnaby


Course outline

Course outline TBD — see Learning Outcomes in the interim.



Important information
  1. No class on April 10, May 22 and July 3


This course offering has been cancelled. Please check this page for other currently available offerings or subscribe to receive email updates.

Fall 2023

Below is one offering of OPMT 2730 for the Fall 2023 term.

CRN 42222


Fri Sep 08 - Fri Nov 24 (12 weeks)

  • 12 weeks
  • CRN 42222
  • $682.26
Class meeting times
Dates Days Times Locations
Sep 08 - Nov 24 Fri 18:30 - 21:30 Burnaby SE06 Rm. 108

Chris Butterworth

Course outline

Course outline TBD — see Learning Outcomes in the interim.




Learning Outcomes

Upon successful completion of this course, the student will be able to:

  • Apply the DMAIC problem solving approach.
  • Implement a risk analysis project using FMEA.
  • Analyse data to effectively communicate results.
  • Analyse tests including sample size determination.
  • Quantify the proportion of variability in a data set attributed to the measurement system.
  • Recommend improvements as a result of data and variability analyses.
  • Demonstrate how to reduce process variability for quality improvement.

Effective as of Fall 2013

Related Programs

Six Sigma For Quality Management (OPMT 2730) is offered as a part of the following programs:

School of Business + Media

  1. Lean Six Sigma Principles
    Associate Certificate Part-time
  2. Operations Management (Management Engineering Option)
    Certificate Part-time
  3. Quality and Process Management
    Certificate Part-time
  4. Six Sigma Business Improvement
    Statement of Completion Part-time


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