Course Overview
Upgrades lube technicians in the procedures of performing vehicle maintenance inspections. Emphasizes detailed procedure oriented inspections that maximize revenue and maintain repair shop credibility and confidence to the consumer. Selling/marketing tactics and strategies will be discussed.
Prerequisite(s)
- No prerequisites are required for this course.
Credits
0.0
- Not offered this term
- This course is not offered this term. Notify me to receive email notifications when the course opens for registration next term.
Learning Outcomes
Upon successful completion, the student will be able to:
- Describe maintenance and inspection of vehicles during a routine oil change;
- Describe up sell revenue potentials;
- Describe the importance of maintaining customer confidence;
- Describe selling and marketing tactics and strategies; and,
- Perform inspections on vehicles while in for lube service.
Effective as of Fall 2003
Programs and courses are subject to change without notice. Find out more about BCIT course cancellations.