Course Overview
This introductory course gives students an understanding of basic components of an airport as a business and the services it provides. The theory of leadership and leadership requirements for an airport, and the fundamental skills for supervising front line employees will be covered.
Prerequisite(s)
Credits
3.0
- Not offered this term
- This course is not offered this term. Notify me to receive email notifications when the course opens for registration next term.
Learning Outcomes
At the end of this course the student will be able to:
- Describe the various airport services, and relationships that require leadership.
- Describe and design a typical airport organizational structure.
- Develop a job description for an airport employee.
- Describe the attributes of an effective leader.
- Compare a variety of leadership theories and styles.
- Explain the roles and responsibilities of a supervisor or manager at a small, medium-sized and large airport.
- Describe the various tasks and behaviours of a frontline leader.
- Explain how group norms affect the behaviour of workers and how leadership impacts the group's success.
- Describe the influences of ethics in leading a workforce.
Effective as of Spring/Summer 2007
Programs and courses are subject to change without notice. Find out more about BCIT course cancellations.