Course Overview
This course introduces students to workplace communication conventions and good industry practices for effective business writing. Students will practice the direct pattern of organization to focus business messages on the most important information and will learn techniques for making their messages easy to read. Students will practice writing emails, letters and short documents and prepare, illustrate and deliver an informative oral presentation. The first class will include a language diagnostic that will enable students who need extra support to receive it.
Prerequisite(s)
- No prerequisites are required for this course.
Credits
2.0
- Not offered this term
- This course is not offered this term. Notify me to receive email notifications when the course opens for registration next term.
Learning Outcomes
Upon successful completion of this course, the student will be able to:
- Analyse the audience and define the purpose for a given communication task
- Organize workplace documents using direct pattern (main idea first)
- Use headings, lists, and layout in routine business correspondence (emails, letters)
- Write clear and concise sentences and paragraphs in grammatically correct English
- Create appropriate tone in business documents (positive, neutral, conversational, respectful)
- Write effective emails and letters
- Prepare and deliver an effective informative presentation.
Effective as of Fall 2020
Related Programs
Introduction to Workplace Communication (COMM 1111) is offered as a part of the following programs:
- Indicates programs accepting international students.
School of Business + Media
- Business Management - Advanced Diploma
Advanced Diploma Full-time/Part-time
Programs and courses are subject to change without notice. Find out more about BCIT course cancellations.