Extends analysis of human behaviour in the organization toward development of models in the decision-making process. The extended analysis will encompass the development or organizations toward open systems capable of effective responses of change. Students learn how to apply behavioural models in bringing about change.
- 50% in BUSA 7800
- Not offered this term
- This course is not offered this term. Please check back next term or subscribe to receive notifications of future course offerings and other opportunities to learn more about this course and related programs.
Upon successful completion of this course the student will be able to:
- Apply appropriate models and techniques in managing various change situation:
- Force Field Analysis
- Active Listening
- Apply the most appropriate conflict styles in resolving change management issues.
- Apply the most useful tactics to motivate people in organizations to change behaviours.
- Negotiate change, including the application of leverage, through case studies and experiential learning exercises.
- Apply the Integrated Problem Solving Model to a range of organizational issues (clarifying the problems, setting objectives, determining the best solution for resolutions, measuring performance).
- Extrapolate key behavioural characteristics of outstanding leaders in the students' own world of work.
- Contribute effectively as team members.
- Assess the effectiveness of team performance.
- Apply an established change model to their work experiences.
- Develop a change management model relevant to their work experience.
- Adapt negotiating tactics to a situation.
- Develop a change management model, complete with developing performance standards.
- Extrapolate successful change management styles from other organizations to own experience.
Effective as of Fall 2015
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