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Cross-Cultural Management BUSA 8100

Business Administration Course

International Fees

International fees are typically 3.12 times the domestic tuition. Exact cost will be calculated upon completion of registration.

Course details

​This course will equip students with the skills and knowledge needed to succeed in a globalised and multicultural world; it explores various frameworks and practical techniques for cross-cultural and intercultural management. The course exposes students to issues and problems that typically arise in international business when managers have to deal with culturally determined differences in values, attitudes and behaviors. The course will assist students in developing intercultural competence, leadership, and negotiation skills to successfully solve problems and gain opportunities in a multicultural environment. Students will discover their own cultural identity and learn to identify cultural aspects of verbal and nonverbal behavior of people from different cultures. Students learn to recognize cultural differences that create challenging management situations. Specific topics include: Foundations of culture and cultural frameworks, Motivation, leadership and decision making across cultures, Negotiation and conflict resolution in global business settings, Organizational culture, Leading multicultural teams and culturally diverse organizations. Students apply the acquired knowledge and gain relevant skills during hands-on activities such as scenario-based discussions and case studies. Graduates of this course will be better prepared to work in multicultural companies, manage diverse teams, and navigate the complexities of the international business landscape. Additionally, they will be better positioned to promote diversity and inclusion with organisations.​


  • Acceptance into the Bachelor of Business Administration program.



Not offered this term
This course is not offered this term. Please check back next term or subscribe to receive notifications of future course offerings and other opportunities to learn more about this course and related programs.

Learning Outcomes

Upon successful completion of this course, the student will be able to:

  • Assess the nature of cross-culture and intercultural communication and its importance to success in the modern work setting
  • Diagnose and assess cultural differences by applying the models and frameworks covered in the class
  • Recognize and reflecting on their own level of cultural intelligence
  • Develop cultural intelligence, particularly as it relates to leadership, management, decision-making and workplace behavior
  • Implement effective strategies to deal with common situations and issues that leaders and managers are confronted with when working internationally and with diverse teams and business networks
  • Build empathy for individuals who live and work in a foreign culture
  • Apply strategies to work, lead, and adapt in a work environment where multiple cultures and communication modes are present.

Effective as of Winter 2024

Related Programs

Cross-Cultural Management (BUSA 8100) is offered as a part of the following programs:

  • Indicates programs accepting international students.
  • Indicates programs with a co-op option.

School of Business + Media

  1. Bachelor of Business Administration
    Bachelor of Business Administration Full-time/Part-time


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