Skip to main content

Cross-Cultural Management BUSA 8100

Business Administration Course

International Fees

International fees are typically three times the amount of domestic fees. Exact cost will be calculated upon completion of registration.

Course details

​This course will equip students with the skills and knowledge needed to succeed in a globalised and multicultural world; it explores various frameworks and practical techniques for cross-cultural and intercultural management. The course exposes students to issues and problems that typically arise in international business when managers have to deal with culturally determined differences in values, attitudes and behaviors. The course will assist students in developing intercultural competence, leadership, and negotiation skills to successfully solve problems and gain opportunities in a multicultural environment. Students will discover their own cultural identity and learn to identify cultural aspects of verbal and nonverbal behavior of people from different cultures. Students learn to recognize cultural differences that create challenging management situations. Specific topics include: Foundations of culture and cultural frameworks, Motivation, leadership and decision making across cultures, Negotiation and conflict resolution in global business settings, Organizational culture, Leading multicultural teams and culturally diverse organizations. Students apply the acquired knowledge and gain relevant skills during hands-on activities such as scenario-based discussions and case studies. Graduates of this course will be better prepared to work in multicultural companies, manage diverse teams, and navigate the complexities of the international business landscape. Additionally, they will be better positioned to promote diversity and inclusion with organisations.​


  • Acceptance into the Bachelor of Business Administration program.



Domestic fees


Course offerings

Winter 2024

Below is one offering of BUSA 8100 for the Winter 2024 term.

CRN 91857


Mon Jan 08 - Mon Apr 15 (15 weeks)

  • 15 weeks
  • CRN 91857
  • Domestic fees $769.22
    International fees are typically three times the amount of domestic fees.
Class meeting times
Dates Days Times Locations
Jan 08 Mon 18:00 - 21:00 Burnaby
Jan 08 - Apr 15 N/A N/A Online
Jan 29 Mon 18:00 - 21:00 Burnaby
Feb 12 Mon 18:00 - 21:00 Burnaby
Feb 26 Mon 18:00 - 21:00 Burnaby
Mar 11 Mon 18:00 - 21:00 Burnaby
Mar 25 Mon 18:00 - 21:00 Burnaby
Apr 08 Mon 18:00 - 21:00 Burnaby
Apr 15 Mon 18:00 - 21:00 Burnaby

Juan Azmitia

Course outline

Course outline TBD — see Learning Outcomes in the interim.



Domestic fees


Important information
  1. Departmental approval needed
  2. International fees are typically three times the amount of domestic fees. Exact cost will be calculated upon completion of registration.
  3. Enrolment is restricted to students accepted into the Flexible Learning (formerly Part-Time) BBA Degree Program, Option 1 – Global Business. Class will be held weekly either in-person at the Burnaby campus, or online asynchronous. See the above dates for a schedule breakdown.


This course offering is full. Please check back next term or subscribe to receive email updates.

Learning Outcomes

Upon successful completion of this course, the student will be able to:

  • Assess the nature of cross-culture and intercultural communication and its importance to success in the modern work setting
  • Diagnose and assess cultural differences by applying the models and frameworks covered in the class
  • Recognize and reflecting on their own level of cultural intelligence
  • Develop cultural intelligence, particularly as it relates to leadership, management, decision-making and workplace behavior
  • Implement effective strategies to deal with common situations and issues that leaders and managers are confronted with when working internationally and with diverse teams and business networks
  • Build empathy for individuals who live and work in a foreign culture
  • Apply strategies to work, lead, and adapt in a work environment where multiple cultures and communication modes are present.

Effective as of Winter 2024

Related Programs

Cross-Cultural Management (BUSA 8100) is offered as a part of the following programs:

School of Business + Media

  1. Bachelor of Business Administration
    Bachelor of Business Administration Full-time/Part-time


Interested in being notified about future offerings of Cross-Cultural Management (BUSA 8100)? If so, fill out the information below and we'll notify you by email when courses for each new term are displayed here.

  • Privacy Notice: The information you provide will be used to respond your request for BCIT course information and is collected under Section 26(c) of the Freedom of Information and Protection of Privacy Act (FIPPA). For more information about BCIT’s privacy practices contact: Associate Director, Privacy, Information Access & Policy Management, British Columbia Institute of Technology, 3700 Willingdon Ave. Burnaby, BC V5A 3H2, email: