Course Overview
This course builds on the concepts of relational practice covered in previous communication courses. The focus of this course is on effectively communicating with the individual client in the context of providing nursing care in acute medical/surgical settings. Learners will explore the "lived experience" of clients and practice the skills of interpersonal communication. Specific topics of focus include emotional intelligence; mindfulness; language and stigma; defusing anger and hostility; conflict, empowerment and power; negotiation; manipulation; and reluctance and resistance. Additionally, learners will identify and discuss the impact of personal values and biases on the provision of client care. Learning will occur using active learning strategies.
Prerequisite(s)
Credits
2.0
- Not offered this term
- This course is not offered this term. Notify me to receive email notifications when the course opens for registration next term.
Learning Outcomes
Upon successful completion, the student will meet the following competencies:
Communicator
- Communicates effectively with clients and healthcare team members in increasingly complex contexts or situations to support safe, high quality, client-centred health care with minimal assistance
- Demonstrates a strengths-based participatory approach to developing and maintaining therapeutic partnerships
- Engages in relational practice through a variety of approaches that demonstrate caring behaviors appropriate for clients
- Assists clients to identify and access health and other resources in their communities
- Demonstrates effective public speaking
- Educates clients to maintain and promote health
- Uses information and communication technologies to support information synthesis in accordance with professional and regulatory standards in the delivery of client care
Decision Maker
- Uses critical Inquiry and relational practice to Incorporate knowledge of a particular client, client patterns of responses; personal clinical knowledge of similar clients, and empirical knowledge, in the planning and provision of client care
- In relation to specific clients, identifies credible, accurate, appropriate and current information, resources, services and/or relevant technologies
Effective as of Winter 2022
Related Programs
Communication in Nursing Practice 6 (BSNC 6055) is offered as a part of the following programs:
School of Health Sciences
- Nursing
Bachelor of Science in Nursing Full-time
Programs and courses are subject to change without notice. Find out more about BCIT course cancellations.