Course Overview
Digital Design and Development professionals spend time each day communicating orally and in writing with their supervisors, colleagues, and clients through various communication channels. Working within a team to design, develop, maintain, and market web and online technologies requires professional communication and collaboration skills. Communicating quickly, clearly, and effectively will ensure that you can fulfill your tasks in various roles as Digital Design and Development professionals. In this course, you will learn how to be a professional and efficient communicator at work. You will write effective business correspondence and proposals and deliver a formal oral presentation to your set. The first term establishes the principles and basic patterns on which you will build more advanced applications in the second term. In the second term you will also prepare you job application packages as you begin to apply for various positions upon graduating from this program.
Prerequisite(s)
- No prerequisites are required for this course.
Credits
3.0
- Not offered this term
- This course is not offered this term. Notify me to receive email notifications when the course opens for registration next term.
Learning Outcomes
Upon successful completion of this course, the student will be able to:
- Identify elements of professional communication in today's online technologies. (source, message, channel, receiver, environment, context, and interference).
- Set communication objectives based on the needs of employees, managers, and clients.
- Produce compelling written correspondence for various media choices by following the three stages of planning, writing, and revising.
- Organize information (crafting coherent paragraphs) to meet the purpose of the communication task.
- Make writing accessible by using headings, lists, and white space.
- Apply principles of plain language, appropriate style, and tone for the purpose and audience to build credibility and achieve a professional yet conversational tone.
- Write routine and positive messages to maintain productive working relationships.
- Craft messages for digital channels - adapt what you know about digital and social media to the challenges of professional communication.
- Identify appropriate combinations of media and channels of communication to suit the needs of the intended audience and to build strong relationships while maintaing credibility.
- Deliver an informative oral presentation to a group audience based on a proposed solution.
- Collaborate successfully in teams using listening skills, workplace etiquette, and conflict resolution skills.
- Critically evaluate information to determine if it is accurate, relevant, and complete, to develop strong arguments using critical thinking.
Effective as of Fall 2022
Related Programs
Communication for Digital Design and Development 1 (COMM 1118) is offered as a part of the following programs:
- Indicates programs accepting international students.
- Indicates programs eligible for students to apply for Post-graduation Work Permit (PGWP).
School of Business + Media
- Digital Design and Development
Diploma Full-time
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