Build Effective Working Relationships MGMT 8120

This competency addresses these concepts by encouraging the learner to consider the ever-present requirement to be ethical, demonstrate trust, model team-building behaviour and value diversity. The ability to relate well with others is the foundation around which other management competencies are built. By creating relationships with their colleagues and staff, managers establish trust, create respect, resolve conflicts and encourage the free flow of information. As work environments become increasingly complex, with workers taking on more responsibilities; with an increase in part-time and contract workers; and with the opportunities presented by a more diverse workforce, the manager's ability to relate becomes even more critical.