Course Overview
A two-day course highlighting: how to handle objections; how to implement a proven and effective sales process; up-selling and cross-selling techniques; and how to evaluate your own telephone selling strengths and areas for improvement.
Prerequisite(s)
- No prerequisites are required for this course.
Credits
1.0
- Retired
- This course has been retired and is no longer offered. Find other Flexible Learning courses that may interest you.
Programs and courses are subject to change without notice. Find out more about BCIT course cancellations.