Course Overview
Develop core skills for professional practice as a Medical Laboratory Technologist, including recognizing signs of individual stress and burnout, conflict and group stress in the workplace. Recognize signs of patient stress and distress, and learn to support special patient cases, such as phobic and anxious patients, and reducing pain perception. Develop skills in coping with stress and de-escalating distress in self and others, conflict resolution, as well as managing the impact of shiftwork. Exercises and activities include discussions, role-play, and a self-reflective approach to examine how one's own interpersonal style influences others. Learning is assessed through a mix of theoretical exams, skills demonstrations and reflections.
Prerequisite(s)
- All Level 1 MLS courses
Credits
1.5
- Not offered this term
- This course is not offered this term. Notify me to receive email notifications when the course opens for registration next term.
Learning Outcomes
Upon successful completion of this course, the student will be able to:
- Assess the best strategy to employ, given the current situation, in order to minimize distress in patients, colleagues and self, including effectively coping with shiftwork and burnout, and understanding the right to refuse unsafe work
- Describe the impact of stress and factors that generate or exacerbate distress, and pain perception, and understand how to use coping strategies that would alleviate stress in patients, colleagues and self.
- Identify appropriate precautions and interventions with common psychological problems, such as anxiety or depression, particularly patients with needle phobia.
Effective as of Winter 2022
Related Programs
Self and Others: Foundations (BHSC 1300) is offered as a part of the following programs:
School of Health Sciences
- Medical Laboratory Science
Diploma Full-time
Programs and courses are subject to change without notice. Find out more about BCIT course cancellations.