KB Category: Article Audience

On Windows you or your colleagues may be familiar with or refer to drive letter locations such as the S:\ drive. macOS does not have drive letters and connecting to […]

If you have information on how to use a BCIT technology or navigate any BCIT system (whether technological or social) that would be useful for faculty, staff, or students, we […]

The escalation service enables a staff member to increase the priority given to their incident request and should only be invoked under exceptional or unforeseen circumstances. ITS analysts will evaluate alternatives and […]

Information Technology Services (ITS) Obtain help through Service BCIT (recommended) Request non-urgent IT Support using our contact form or Phone 604-412-7444 (Option #1) Learning Hub and Education Technology Support Email […]

NetSupport School (NSS) is a classroom management tool which allows you to enable or restrict certain lab actions on BCIT lab computers. NSS is a licensed product in all General […]

NetSupport School (NSS) is a software tool which allows you to manage student lab computer activities. It is installed in all General Access labs. More info: What is netsupport school?

Display modes: Duplicate: Displays a duplicate (mirrored) image on two screens, the podium monitor and the projector(s). This configuration is used when the presenter wants to show the same image on […]

Mac labs connect to the projectors via installed AppleTVs. To connect to the AppleTV installed in the lab you are presenting in, please follow the instructions below. Locations of AppleTV […]

Follow the steps below when booking a lab.

BCIT Computer lab workstations have a local administrative account with the username of student. The password of this account will no longer be “study1“.  Each workstation will have an individual password. The password […]