Course Overview
With changing times and increased conflict in the workplace, organizations have adopted an "Organizatinal Ombudsperson. Studies and experience have shown that employees need to know that employers care. Adopting this program is consistent with such philosophy and decreases the possibility of developing a poisoness workplace. It has been shown that in most cases where such a mechanism is adopted by an employer, the workplace issues (personal, psychological harassment/discrimination and conflict over policy) is reduced and productivity increases.
Prerequisite(s)
- No prerequisites are required for this course.
Credits
0.0
- Not offered this term
- This course is not offered this term. Notify me to receive email notifications when the course opens for registration next term.
Learning Outcomes
Participants will learn:
- The role of an organizational Ombudsperson.
- The types of issues handled.
- The skills you require to function in this role.
- How the Ombudsperson interfaces with Human Resources.
- The benefits of having an Ombudsperson in your organization.
Effective as of Spring/Summer 2005
Programs and courses are subject to change without notice. Find out more about BCIT course cancellations.