Course Overview
Managing and supervising a call centre is demanding. In Stress and Time Management for Managers you will learn practice strategies for preventing and reducing stress. You will also learn creative stress management tips and receive instruction on managing time effectively.
Prerequisite(s)
- No prerequisites are required for this course.
Credits
0.5
- Retired
- This course has been retired and is no longer offered. Find other Flexible Learning courses that may interest you.
Learning Outcomes
At the end of this course, you should be able to:
- Identify common sources of stress.
- Apply principles of effective goal setting.
- Recognize general and personal barriers to effective time management.
- Apply specific time-management techniques.
- Apply basic ergonomic principles to a workstation.
Effective as of Spring/Summer 2010
Programs and courses are subject to change without notice. Find out more about BCIT course cancellations.