Course Overview
Communication requires several skills. Effective communication requires individuals to skillfully navigate the application of those skills considering the topic, environmental factors and outcome requirements. Honing communication skills is paramount to enable individuals to learn and continue working together productively. Participants will learn and practice a wide variety of skills that drive effective interpersonal communication.
Prerequisite(s)
- No prerequisites are required for this course.
Credits
0.5
- Not offered this term
- This course is not offered this term. Notify me to receive email notifications when the course opens for registration next term.
Learning Outcomes
Upon successful completion of this course, the student will be able to:
- Understand the difference between hearing and listening
- Know some ways to improve the verbal skills of asking questions and communicating with power
- Understand what non-verbal communication is and how it can enhance interpersonal relationships
- Identify the skills needed in starting a conversation, moving a conversation along, and progressing to higher levels of conversation
- Identify ways of creating a powerful introduction, remembering names, and managing situations when you’ve forgotten someone’s name
- Understand how seeing the other side, building bridges and giving in without giving up can improve skills in influencing other people
- Understand how the use of facts and emotions can help bring people to your side
- Identify ways of sharing one’s opinions constructively
- Learn tips in preparing for a negotiation, opening a negotiation, bargaining, and closing a negotiation
- Learn tips in making an impact through powerful first impressions, situation assessment, and being zealous without being offensive
Effective as of Fall 2025
Programs and courses are subject to change without notice. Find out more about BCIT course cancellations.