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Service time change

The virtual drop-in on Thursdays and in-person drop-in on Wednesdays have undergone service time changes. Please see below for new hours.

Program Advising is located at the Burnaby campus, Building SW1, Room 1130.

Virtual (Zoom)/In-person advising

Full-time Studies inquiries

Virtual drop-in

Mondays
9:00 am to 11:30 am

Tuesdays
1:30 pm to 3:30 pm

Thursdays
1:30 pm to 3:30 pm

Virtual drop-in is for Full-time Studies program inquiries only (note: Interior Design is advised by Flexible Learning Program Advisors).

Please click on the virtual drop-in link below, and you will be placed in the queue to speak with an Advisor.
Join the virtual drop-in queue

In-person drop-in

Wednesdays
9:00 am to 11:30 am (last service intake 11:15 am)
Note: You may experience a longer-than-usual waiting time. We appreciate your patience and understanding.

Flexible Learning inquiries

Zoom and In-person appointments

Please call 604-434-1610 or toll-free at 1-866-434-1610 (Canada & United States only). Specify that you would like to book an in-person or virtual appointment regarding Flexible Learning.

Telephone advising

Flexible Learning inquiries

Monday to Friday
8:30 am to 4:30 pm
Generally, next-day return call service.

Call Student Information and Enrolment Services at 604-434-1610 or toll-free at 1-866-434-1610 (Canada and United States only). Select options 1, 2, and 1 and ask the representative for a call back from a Flexible Learning Program Advisor.

Email advising

Full-time and Flexible Learning inquiries

Please use the telephone/virtual advising service for time-sensitive questions.

  • Full-time program email response time is approximately 5 business days.
  • Flexible Learning program email response time is approximately 3 business days.

Please do not send duplicate emails as this only causes a further delay. We appreciate your patience and understanding.

Send an email to program_advising@bcit.ca with the BCIT program or course name in the subject line.