Section: Knowledge Base

Your security question is used to identify you.  If you forget your password and need to reset it or you need telephone assistance from the ITS Service Desk, you need […]

Almost all BCIT systems use the same login credentials. If you need to log in to a BCIT tool or system but have forgotten your credentials, you can retrieve your […]

You need your BCIT login credentials to log in to all BCIT systems. Note: This article is for BCIT students. If you are a BCIT employee, please see the faculty and […]

Safeguard yourself and your data – avoid common mistakes, take steps to select strong passwords and choose to improve your password security.

The following document provides instructional steps to the hiring processes for Auxiliaries, Extensions or Preferred Candidates through the NWIHIRE (Hiring Process) page in Banner, which will also navigate you to […]

This document will guide the user on how to set grids, columns, filters and paginations on certain Banner pages to their preference.

It’s possible to change the information that BCIT uses to contact you in the Online Self Service section of myBCIT. This includes your phone number, address, email address and other […]

While logged into myBCIT, you receive a session timeout error when accessing various parts of myBCIT. Error message myBCIT Session Timeout Cause The myBCIT session has not been properly cleared […]

To qualify for an education tax deduction, you will need to provide a copy of your T2202 Tuition Tax Receipt with your income tax return. The T2202 is issued to […]

This article provides instructions for exporting contacts from a @my.bcit.ca email account. Exporting your address book allows you to retain your contacts and import them into another email platform if […]