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Introduction to Sales MOOC 0312

Massive Open Online Courses Course

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International Fees

International fees are typically three times the amount of domestic fees. Exact cost will be calculated upon completion of registration.

Course details

​Sales skills are foundational to success in many areas of life: they include active listening, asking good questions, being organized, and staying resilient. These skills can help you unlock more success in your personal and professional life. Introduction to Sales is designed for people new to the world of sales who want to gain an understanding of its essential business functions. Whether you are a student, an entrepreneur, or just interested in learning more, this course will provide you with a solid foundation of knowledge that you can take into your life and career.​

Prerequisite(s)

  • No prerequisites are required for this course.

Credits

0.0

Domestic fees

$0.00

Course offerings

Spring/Summer 2024

Below is one offering of MOOC 0312 for the Spring/Summer 2024 term.

CRN 69179

Duration

Start any time

  • 52 weeks
  • CRN 69179
  • Domestic fees $0.00
    International fees are typically three times the amount of domestic fees.
Continuous Entry, Distance or Online

This is an online learning course. Start any time. You have 52 weeks from the date you register to complete this course.

Instructor

TBD

Course outline

Course outline TBD — see Learning Outcomes in the interim.

Domestic fees

$0.00

Important information
  1. Internet delivery format.
  2. International fees are typically three times the amount of domestic fees. Exact cost will be calculated upon completion of registration.
Status

Learning Outcomes

​Upon successful completion of this course, the student will be able to:

  • Define the steps in a standard sales process.
  • Discuss different methods of lead generation.
  • Describe the features of a good sales presentation.
  • Respond effectively to objections.
  • Describe the techniques for closing a sale.
  • Understand fundamental negotiation skills.
  • Define customer relationship management.
  • Explain the value of a customer relationship management system.​

Effective as of Fall 2023

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Programs and courses are subject to change without notice.