Course Overview
Sales skills are foundational to success in many areas of life: they include active listening, asking good questions, being organized, and staying resilient. These skills can help you unlock more success in your personal and professional life. Introduction to Sales is designed for people new to the world of sales who want to gain an understanding of its essential business functions. Whether you are a student, an entrepreneur, or just interested in learning more, this course will provide you with a solid foundation of knowledge that you can take into your life and career.
Prerequisite(s)
- No prerequisites are required for this course.
Credits
0.0
Domestic fees
$0.00
International fees are typically 3.25 times the domestic tuition. Exact cost will be calculated upon completion of registration.
Learning Outcomes
Upon successful completion of this course, the student will be able to:
- Define the steps in a standard sales process.
- Discuss different methods of lead generation.
- Describe the features of a good sales presentation.
- Respond effectively to objections.
- Describe the techniques for closing a sale.
- Understand fundamental negotiation skills.
- Define customer relationship management.
- Explain the value of a customer relationship management system.
Effective as of Fall 2023
Course Offerings
Spring/Summer 2026
Below is one offering of MOOC 0312 for the Spring/Summer 2026 term.
CRN 69179
Dates
Start any time Loading
- CRN 69179
- $0.00 Domestic fees
Continuous Entry, Distance or Online
This is an online learning course. Start any time. You have 52 weeks from the date you register to complete this course.
Duration
52 weeks
Instructor
TBD
Course outline
Course outline TBD — see Learning Outcomes in the interim.
Confirmation
Required
To proceed with registration and add this course to the cart, please confirm:
Status
Programs and courses are subject to change without notice. Find out more about BCIT course cancellations.