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Course materials/general books

  • Original cash register receipt and A00# or valid ID are required
  • Refunds/exchanges will be accepted within 7 days of purchase
  • All purchases of course materials for courses running for 7 days or less are final sale
  • All purchases made during exam periods are final sale
  • New books must be in mint condition (no bent, soiled, or water damaged pages, etc.)
  • Materials that are shrink-wrapped or in sealed boxed sets are non-refundable if opened
  • BCIT Custom course manuals and all code books are final sale
  • Digital Materials (CEI Digital, Jumpbooks, E-texts, Access Codes, and UCentral) are final sale

General merchandise

  • Original cash register receipt and A00# or valid ID are required
  • Refunds/exchanges for General Merchandise will be accepted within 14 days of purchase and in original condition/packaging
  • Paper/vellum sold in single sheets are final sale
  • For hygienic reasons, stethoscopes, lab coats, scrubs, coveralls, safety boots, safety goggles, respirator masks, and earbuds/headphones are non-refundable

Online orders

  • Policies stated apply to all Web/Mail orders
  • Shipping/handling fees are non-refundable. Costs associated with shipment returns are the responsibility of the customer

Contact

Please contact us at 604-432-8379, 1-877-333-8379 (toll-free within Canada) or at bookstore@bcit.ca