Hands-on laboratory computer exercises provide students an understanding of the most popular office software used in business. Students learn MS Office 2010 including practical spreadsheet and charting exercises (Excel 2010), word processing (Word 2010), presentations and graphics (PowerPoint 2010), and database management (Access 2010). This course seeks to introduce students to the use of microcomputer technology, from the perspective of a new user.

COMM 1100 is designed to give students basic listening, writing and speaking skills that will allow them to prepare written and oral reports for BCIT courses and to proceed to more advanced communication courses.

This course investigates economic analysis, focusing on fundamentals of markets, supply and demand, consumer and producer behaviour, and monopoly and competition. Optional areas of business application may explore labour markets, government intervention and environmental regulation. Prepares students to identify and evaluate the economic considerations they will undoubtedly encounter in business.

This course covers the full accounting cycle for individuals with little or no accounting background. Topics include accounting as an information system; introduction to accounting theory; income measure; traditional record keeping; the accounting cycle; special journals; cash and financial statements.

Designed to provide the student with an overview of the marketing concept and how it can be applied to any type of organization or service. Includes the controllable and uncontrollable elements of marketing, strategic planning, market characteristics, marketing research techniques, market segmentation, and target market selection.

Operations management may be defined as the design, operation and improvement of the systems that create the firm's products or services. Demand for quality, time-based competition and international production has demonstrated the importance of operations management to the survival of the firm. This course will develop an appreciation for the nature and role of operations in a firm, and the strategic importance of operations to provide a competitive advantage in the marketplace. More specifically, the course will examine operations strategy; quality management; product and service design; process and facilities planning, analysis and reengineering; human resources in operations management; materials management, lean and Theory of Constraints strategies, and supply chain management.

Reviews basic mathematics applicable to business and industry. Topics include consumer and commercial credit, simple and compound interest, financial instruments and discounting, annuities, mortgages, loans, sinking funds, leases, depreciation methods, capitalized costs, cash flow analysis, NPV and IRR. Emphasis is on maximum use of pre-programmed calculator and practical applications from the field of Financial Management.

This course provides an introduction to relational database management systems and the use of computer software to meet reporting and decision support needs within an organization. The student will use Microsoft Access to create data tables, build the table relationships, develop and modify custom screen forms, generate reports, and perform queries, while taking measures to ensure data validity, efficiency, and integrity. Subject to time available, additional topics will be included. Prerequisites: BSYS 1000 or BSYS 1005

A study of the basic concepts of the management process: planning, organizing, staffing, leading and controlling. Integrated with the concurrent first-term courses and using the case-study method, it creates opportunities for the students to develop analytical, problem-solving, teamwork and communications skills, by analysing and presenting solutions to typical business problems. Topics covered include: structuring organizations, decision making and an introduction to production, human resources, controlling and strategic and tactical planning. Prerequisites: ORGB 1100

This course provides further instruction and practice in the principles taught in COMM 1100. It concentrates on more sophisticated forms of written communication: the job application package, indirect correspondence, and reports. The course might also include modules on graphics, questionnaires, telephone techniques, and organizing and running meetings. Prerequisites: COMM 1100

Presents a challenging overview of the workings of an economy. Stresses measurement and determination of national economic activity, the role of monetary and fiscal policy, and the understanding of inflation, unemployment and growth in an international environment. Prepares students to weigh political and economic issues as they relate to their business ventures.

This course is the second of two designed to provide first year students with a general understanding of the nature, purpose and general procedures of accounting. The course examines notes and accounts receivables; capital assets; liabilities; partnerships; corporations and consolidations; international transactions; financial statement analysis; cash flow statements; manufacturing and job costing; and a review of the budget process and responsibility accounting. Prerequisites: FMGT 1100 or FMGT 1105

Covers fundamental statistics used in business and industry. Topics include descriptive statistics, probability theory and major distributions, sampling, confidence intervals, tests of hypotheses, applications to quality control, correlation, and linear regression. Calculations are done using spreadsheets.

This course presents to Operations Management students a systematic approach to process and productivity improvement within a continuous process improvement context. An emphasis will be placed on team problem solving approaches and the development of teamwork skills. The student, working in learning teams, will apply various process improvement techniques within the Plan, Do, Check, Act (PDCA) cycle, such as Pareto's Law, activity sampling, process mapping, multiple activity charting, check sheets, histograms, Ishikawa diagrams, critical examination, creativity techniques, cost benefit analysis, multiple-criteria evaluation matrix and implementation strategies.

Information Technology (IT) is one of the largest investment categories for most firms resulting in either substantial competitive advantages or failures that can drive a firm out of business. The course addresses these IT challenges by initially defining what a modern day network and e-Business solutions consist of and ends with the student being able to judge their value for a given purpose. The course takes a practical approach to understanding how firms, from a cross-section of industries and of different sizes, build and manage information technology systems to best deliver economic value including e-Commerce and contemporary solutions. Prerequisites: BSYS 1000

Basic course in inventory and production management. Includes reasons for inventory, types, effect on profitability, ABC classification, order quantity considerations, replenishment techniques, and safety stock calculations. Ties inventory management to production planning systems, master production plan, material requirements planning, bills-of-material capacity planning, and basic scheduling techniques.

Students will learn and apply industry standard models and analysis techniques to determine user requirements and design effective information systems including their procurement. The course focuses on application of the techniques to realistic industry related materials and prepares the student to analyze and improve information system workplace processes. Across-curriculum themes that will be developed are critical and creative thinking, systems-thinking skills, problem solving, and teamwork. Prerequisites: BSYS 2050 and OPMT 2300

Presents the study of factors that either influence or are influenced by people at work. The course will focus on macro factors such as organizational structure, technology and environment; group factors such as group dynamics, leadership, conflict, change and decision making; and micro or individual factors such as personality, attitudes, perception and motivation.

Designed to give non-accounting majors an appreciation of the uses and limitations of cost and managerial accounting in the decision-making processes of an organization. Emphasis will be placed on identifying the relevance of this discipline to other functional areas: capital budgeting, production planning, cost minimization, contribution maximization, pricing and marketing policies. Concepts will be related to both manufacturing and knowledge-based, service business environments. Students will study a variety of analytical techniques that can be applied to financial and operational data to support management decisions. Prerequisites: FMGT 2100 or FMGT 2190

Introduces the fundamentals of project management. Includes the unique characteristics of projects and fundamentals of project planning using techniques such as WBS, Gantt charts, CPM, dealing with people and team issues, maintenance and control of projects using check points and milestones, communication, and common sources of difficulty in project management. Use of MS Project.

Introduces students to warehousing and its role in product distribution. Topics include material handling systems, facility layout/design, receiving systems, storage systems, packaging, order picking/shipping systems and warehouse management. The principles and techniques of warehouse design and operation are covered. Prerequisites: OPMT 2365

Continues to develop techniques learned in OPMT 1103, and introduces additional industrial engineering and operations analysis techniques. Students will learn and apply selected industrial engineering techniques to develop a facilities plan. Other topics covered include ergonomics and workplace layout, performance measurement, and value analysis. The course focuses on application of the techniques to realistic case materials and prepares the student to further analyze and improve workplace processes. Prerequisites: OPMT 1103 and OPMT 2175

Covers the basic elements of quality management in both manufacturing and service organizations. Topics include meaning of quality, TQM issues, design for quality, cost of quality, quality award criteria, ISO 9000/14000, HACCP standards, SPC, control charts, run charts, acceptance sampling, and OC curves procedure writing for quality systems.

This course is designed to increase quantitative problem solving skills. It will focus on the use of business and industrial models. Topics include decision analysis, time-series forecasting, quality-control charts and sampling, multiple regression. Prerequisites: OPMT 1208

This is a project course: exposure to operations improvement is achieved through a consulting project for a client. Consulting, teamwork, and project management skills are developed. Practical application of course content from the first year of the program is stressed. Prerequisites: All level 1 and 2 courses.

This course builds upon material presented in BSYS 2060 by covering, in more depth, the design of relational database management systems and the use of industry-standard software to meet reporting and decision support needs within an organization. Prerequisites: BSYS 2060

Presents a practical study of Canadian business law including an introduction to the legal system, the courts, dispute resolution, torts, contracts (including performance bond and warranty issues), sale of goods and consumer transactions, employment, commercial relationships, business structures, partnership issues, intellectual property including trademark and confidentiality issues.

A necessary skill set in today's world - designed for those involved in, or associated with labour relations as management or union. Covers the collective bargaining process and day-to-day contract administration. Related laws, typical contract clauses, grievance procedures, responsibilities of the supervisor and the shop steward, and current activities in the labour relations field. Students will learn to approach their responsibilities for matters covered by collective agreements with more confidence and expertise. Prerequisites: ORGB 1105

This course introduces areas of manufacturing including facility layout, equipment selection and factory automation. Specific topics include the use of AutoCAD facility drawings for planning manufacturing, Building Code requirements for manufacturing facilities, the use of Inventor assembly drawings for Parts Lists and Bills of Materials, the visualization of parts based on CAD drawings and solid models, the specification and purpose of factory automation equipment including CNC systems and Robotics, and the use of Bar Code and/or Serial Number systems in manufacturing.

Introduces the field of occupational health and safety for operations managers. Examines a broad range of safety topics and provides opportunity to participate in the application of several safety functions such as an inspection, accident investigation and safety committee meetings. Discusses the requirements for a successful safety program integrated into the company business plan; at the same time explores the legal, economic and humanistic reasons for doing so. Covers additional topics including WHMIS, lock-out, confined spaces, workers' compensation, fire protection, and due diligence.

Introduces students to warehousing and its role in product distribution. Topics include material handling systems, facility layout/design, receiving systems, storage systems, packaging, order picking/shipping systems and warehouse management. The principles and techniques of warehouse design and operation are covered. Prerequisites: OPMT 3100

Continues from OPMT 3308. Topics include additional decision analysis, linear programming, simulation and queuing theory. Students will be introduced to further techniques in the Management Science field, and will use Microsoft Excel to solve problems. Emphasis is placed on the formulation of problems and the interpretation of the calculated results. The goal is to provide students with further concepts and tools necessary to develop mathematical models in business situations and to be able to interpret these models to others.

Examines the planning stages involved in starting a new business including market, financial and legal feasibility requirements. The student develops a full business plan. Prerequisites: MKTG 1102

Change management is a key competency that must be built into the fabric of the company - a structured methodology that incorporates training, communication and process analysis and re-design. Implementing changes is much more difficult than formulating solutions to process deficiencies. This course deals with the tactics and strategies of change. Prerequisites: OPMT 3341

Deals with current issues in Operations Management. These issues may include environmental issues such as greenhouse gasses, landfill, recycling and globalization of corporations.

Presents the capstone course. A major industry project will be conducted three days per week. The student must demonstrate the application of Operations Management principles and techniques to solve an industry problem. Prerequisites: All Level 1, 2, 3 courses

Examines the principles and practices of procurement for both manufacturing and service organizations. Topics include procurement objectives, information systems, specification determination, supplier selection, pricing, negotiation, and disposal. Current practices such as vendor-managed inventories and supplier partnerships will be presented.

Synchronous manufacturing embodies the fundamental characteristics of lean manufacturing, constraints management and total quality. The features of synchronous manufacturing are material flow, quick set ups, just-in-time scheduling, preventative maintenance, employee involvement, supplier management, and a visual workplace. This course explains how these techniques are integrated to improve productivity. Prerequisites: OPMT 2365 and OPMT 3240

An integrative course that ties together many operations management concepts in the exploration of large-scale, company-wide computer systems called Enterprise Resource Planning (ERP) systems. The major systems available are reviewed. Implementation procedures, problems and business issues are explored. Specific ERP systems used are Encore and SAP. At the conclusion of the course, students are able to participate in the installation and maintenance of an ERP system. Prerequisites: OPMT 2400 and OPMT 3361