Full-time Diploma 6910diplt

Business Operations Management

Note: New admission procedures. View summary of changes
All businesses need to design, buy, organize, make, and deliver products and services. Above all, they need to continuously improve. Our graduates design, control, and improve the systems that make this happen.

In the BCIT Business Operations Management diploma program, you’ll explore how organizations create, control, and optimize the business systems that provide goods and services. You’ll learn how to assess and improve productivity throughout an organization, making you a highly sought after asset to any company.

With project management, process improvement, and supporting information technology, you will acquire a highly transportable set of skills applicable to a variety of service and manufacturing industries in both business improvement and supply chain roles.

About the Business Operations Management program

  • Two-year diploma
  • Opportunities for industry recognized certifications from several professional associations
  • Two Business Consulting Projects provide practical opportunities to apply skills
  • Mentorship opportunities with experienced industry partners
  • Students qualify to study abroad for a term
  • Credits can be transferred to complete your BBA
Want more info? Check out our Program Details.

Who should apply for Business Operations Management?

The Business Operations Management diploma program is right for you if:
  • You want an education that is transferable to a number of industries
  • You’re interested in transforming ideas/strategy into reality
  • You’re interested in problem solving and organizational change
  • You’re looking for advancement in your career
Ready to get started with the Business Operations Management program? Visit Program Entry to apply.

What grads can do

Graduates of the Business Operations Management diploma program have a strong foundation of business and operation specific skills that will lead to a wide variety of job opportunities including: project management, business analysis, purchasing, and consulting.

Take a look at Graduating and Jobs to see a broader list of roles Business Operations Management grads are prepared for.

Accredited Program

This program is accredited by the Accreditation Council for Business Schools and Programs (ACBSP).

Program Entry

Application processing

Open to applications beginning November 1st (or next business day)

Entrance requirements

Applicants must meet all entrance requirements and will be accepted on a first qualified basis as long as space remains.

Read more about how to meet BCIT’s entrance requirements

Recommended for success

  • It is strongly recommended that you assess your fundamental mathematical skills. The Mathematics Self-Diagnostic Test [PDF] is voluntary. If you find these problems difficult, we strongly recommend that you attend OPMT 0199. You should be able to do this exercise in about an hour, after which you should compare your answers with the correct ones supplied. If you scored less than 20 out of 26 correct, you should seriously consider upgrading your mathematical skills.

Advanced Placement

You may be eligible to apply to an advanced level of the program through 1. re-admission or 2. direct entry. The following applies to all advanced placement applicants:

  • Complete applications: you must show proof of completing all requirements (proof of registration is acceptable for advanced placement applicants) to be considered.
  • Competitive entry: if the number of applications exceeds available seats, BCIT will accept those deemed to have the best opportunity for success.
  • Acceptance based on seat availability: confirmation may not be available until approximately one week before the term begins.
  1. Re-admission: Have you completed part of this program at BCIT and want to apply to an advanced level?

    Applications are accepted throughout the year. You must submit the Course-by-Course Self-Assessment form [PDF] with your application.

  2. Direct Entry: Are you new to this program but have completed an equivalent part of it at BCIT or elsewhere and want to apply to an advanced level?

    BCIT accepts complete applications starting:

    • February 1st for level 2 (January start)
    • November 1st for level 3 (September start)

    You must submit the Course-by-Course Self-Assessment form [PDF] and proof of meeting the entrance requirements with your online application. View the Direct Entry sheet [PDF] for details.

Transfer Credit

Do you have credits from another post-secondary school?

Transfer credit may be granted for courses completed at BCIT or another post-secondary institution where the learning outcomes duplicate those of the BCIT course. As per Admission Procedure 5003-PR1, the department reserves the right to determine the granting of credit where appropriate.

Applications will be accepted up to day 14 of the term; an official transcript and a course outline where appropriate must be provided (or be on file with BCIT) to process the request. A maximum of two courses per level are eligible for credit through this process.

Apply to program

BCIT only accepts complete applications. In order to apply:

  • Include proof of meeting all entrance requirements prior to submission
  • Convert all transcripts and supporting documents to PDF files
  • Have a credit card ready to pay the application fee
Apply Now

You can check the status of your application online at any time using the Student Information System.

Scheduled intakes

September each year.


Within 2 business days of submitting your completed application, BCIT will send a message to your personal e-mail and your myBCIT e-mail address. All correspondence about your application will be posted to your online myCommunication account at my.bcit.ca. We'll send you an email when a new message is posted. It's important to watch for these emails, or regularly check your account online.

You can expect to receive communication concerning the status of your application within 4 weeks.

Costs & Supplies

Tuition fees

Please see the Fees, Payments and Refunds section of the website for information on full-time tuition fees.

Books and supplies

Level 1: $800
Level 2: $450
Level 3: $350
Level 4: $250

(general estimated cost, and subject to change)

Financial assistance

Financial assistance may be available for this program. For more information, please contact Student Financial Aid and Awards.


Operations Management training will give you a broad range of specialized skills that will let you take your career anywhere you want to go.

Program matrix

Level 1 (15 weeks) Credits
  BSYS 1000 Business Information Systems 3.0
  COMM 1100 Business Communication 1 3.0
  ECON 2100 Microeconomics 3.0
  FMGT 1100 Accounting 1 4.0
  MKTG 1102 Essentials of Marketing 3.0
  OPMT 1103 Introduction to Operations Management 3.0
  OPMT 1110 Business Mathematics* 4.0
*Note: During the first week of OPMT 1110 Business Mathematics, an assessment test will be administered to all students. Based on the outcome, students may be required to attend a weekly Business Math Success Workshop.
Level 2 (20 weeks) Credits
  BSYS 2060 Business Data Management* 2.0
  BUSA 2100 Principles of Management* 2.0
  COMM 2200 Business Communication 2 4.0
  ECON 2200 Macroeconomics 4.0
  FMGT 2100 Accounting 2 5.5
  OPMT 1130 Business Statistics 5.5
  OPMT 2175 Process Improvement for Operations Management* 3.5
  OPMT 2300 IT Systems* 2.5
  OPMT 2365 Production and Inventory Management 5.5
  OPMT 2400 Systems Analysis and Design* 3.5
  ORGB 1100 Organizational Behaviour* 3.0
*denotes a half-term course
Level 3 (15 weeks) Credits
  FMGT 3224 Managerial Accounting (OPMT) 4.0
  OPMT 1170 Project Management 2.5
  OPMT 3100 Logistics 1 2.0
  OPMT 3170 Industrial Engineering Techniques 3.0
  OPMT 3240 Quality Management 3.0
  OPMT 3308 Quantitative Business Analysis 4.0
  OPMT 3341 Process Improvement Project 6.0
  OPMT 3361 Microcomputer Applications: Database 4.0
Level 4 (20 weeks) Credits
  BLAW 3440 Introduction to Law for Operations Management* 2.0
  HRMG 3205 Labour Relations 1* 3.0
  MECH 1905 Manufacturing Systems for Operations Management* 2.5
  OCHS 1441 Introduction to Safety for Operations Management 2.0
  OPMT 4100 Logistics 2* 2.0
  OPMT 4408 Math Models for Decision Making* 2.5
  OPMT 4438 Entrepreneurial Business Plan Development* 2.0
  OPMT 4441 Change Strategies* 2.0
  OPMT 4442 Issues in Operations Management* 2.0
  OPMT 4449 Industry Project* 12.0
  OPMT 4460 Purchasing* 2.0
  OPMT 4465 Lean Synchronous Systems* 3.5
  OPMT 4651 Enterprise Systems* 2.0
*denotes a half-term course
Total Credits: 132.0

Transfer credit

Do you have credits from another BC/Yukon post-secondary school? Do you want to know if they transfer to courses here at BCIT? Check out BCIT's Transfer Equivalency Database to find out.

Program Details

As a Business Operations Management student, you'll benefit from BCIT's unique learning model of a combination of lectures and labs. With small classes of 20-25 students, you’ll get to put what you learn into action. Your learning will focus on opportunities to complete real projects for business clients. This means you get the skills that employers are looking for and connections with industry professionals.

Business Consulting Project

Twice in the second year of study, you will work in teams to participate in Business Consulting Projects with local organizations. During these projects, you will identify opportunities for improvement, use critical analysis and problem solving methodology, and develop a recommendation to implement of a cost effective solution. You’ll prepare a written report fully documenting findings, recommendations, and implementation plans and make a formal presentation to the organization's management team.

Industry Networking Events

The Business Operations Management program hosts annual industry networking events for students to meet with industry professionals. These very successful events feature presentations by our students and interactive networking sessions leading to potential career opportunities after graduation.

Mentorship Program

The BCIT Business Operations Management Mentorship Program is voluntary for both the mentor and the mentee. By participating in this mentorship program you will have the opportunity to build a relationship with an experienced operations management professional. A mentor can help you:
  • Provide first-hand insights to the professional world
  • Develop short and long term goals
  • Develop effective career planning
  • Enhance your professional network
  • Help the transition into the work world

Program length

Two years, full-time

Program location

Burnaby Campus
3700 Willingdon Avenue
Burnaby, BC

Continue your education

Degree Completion

Graduates of this program may continue their studies to complete the BCIT Bachelor of Business Administration (BBA) program. The BBA program provides you with the flexibility to complete your degree full-time within 8 to 12 months (depending on previous transfer credits from other institutes), or you can choose to begin your career and finish your degree courses part-time, usually within 2 to 3 years.

Block credits from your diploma may also be transferred to business degrees at Simon Fraser University, the University of Northern British Columbia, Royal Roads University, Lakehead University and others. Please confirm details with the respective program that you are considering if this option is of interest.

Graduating & Jobs

The skills and education earned in the Business Operations Management program at BCIT are highly transferable to any industry. Manage complex projects, solve key business issues, implement planning systems, or take on a role sourcing and managing products.

Business Improvement Roles:
  • Improvement Specialist
  • Business Analyst
  • Consultant
  • Project Manager
  • Quality Manager 
  • Quality Improvement Specialist
Supply Chain Roles:
  • Operations Manager
  • Production Manager
  • Procurement Manager
  • Purchaser
  • Inventory Manager
  • Planner/Scheduler
  • Warehouse Manager
  • Logistics Coordinator
  • Buying Specialist

Growth Opportunities

The Business Operations Management program is a pathway to BCIT's Bachelor of Business Administration program, giving you the opportunity to earn your degree in as little as one year after earning your diploma. You can also go on to write industry certification exams such as Certified Production and Inventory Manager CPIM (APICS), Project Management Professional PMP (PMI), or Six Sigma Green Belt CSSGB (ASQ). Business Operations Management students can pursue professional membership in:
  • American Society for Quality (ASQ)
  • Project Management Institute (PMI)
  • Supply Chain Management Association (SCMA)

SAP Community Network

BCIT students have the opportunity to network with industry professionals and other students in the SAP Community Network website.

Graduate employment outcomes

The BCIT student outcomes reports present summary findings from the annual survey of former students administered by BC Stats one to two years after graduation. These reports combine the last three years of available results for the 2012-2014 BCIT Outcomes Surveys of 2011-2013 graduates and for Degree 2010-2012 graduates. The reports are organized into three-page summaries containing information on graduates' labour market experiences and opinions regarding their education. More detailed information can be accessed at the BC Student Outcomes website.

To view these results, you may need to have the Adobe Acrobat Reader installed in your Web browser.

Professional associations

p>Operations Management students are excellent candidates to pursue professional membership in:

  • American Society for Quality (ASQ)
  • Project Management Institute (PMI)
  • Supply Chain Management Association (SCMA)

Advanced Placement

Do you have a degree, diploma, or completed a substantial amount of post-secondary courses? You may qualify for advanced placement into the Business Operations Management program. Students that qualify for advanced placement can enter the program in the middle of first year or the beginning of the second year depending on the number of transfer credits received.

Acceptance into advanced placement is dependent on a number of factors including: seat availability, course transfer credits, and the number of applications received. Most applicants are required to complete additional course work before entering their desired program. Early application is strongly recommended.

Entry into the middle of Year 1 (January)

  • Application process opens on February 1st*

Entry into the start of Year 2 (September)

  • Application process opens on November 1st*

*or next business day

When applying for advanced placement, you must submit the Course-by-Course Self-Assessment form [PDF] with your online application.

For more information about eligibility requirements and the application process, please download the Business Operations Management Advanced Placement Guide [PDF].

Graduate Certificate in Business Administration

The BCIT Graduate Certificate in Business Administration is also a viable option for students that have completed a bachelor's degree. This is an eight month full-time program that leads into a number of international MBA programs.

Business Consulting Project

A BCIT Business Consulting Project provides second year Business Operations Management students the opportunity to work over a 10 week period with an organization on a process improvement or development process project. Students work in a team of two or three to identify potential opportunities, conduct research, and recommend effective solutions. Students complete a comprehensive written report and present an oral presentation to the sponsoring organization outlining the student team's recommendations to improve operational effectiveness.

Business Consulting Projects are different from traditional co-op and internship programs. Students are not assigned to actual positions, but rather fill a consulting role for businesses and organizations. Each project has a BCIT faculty member that serves as an advisor for the student consulting team. Exit surveys from participating companies show that the completed strategic business solutions have a value that far surpassed their expectations.

View a complete list of past Business Consulting Projects students have completed in a wide variety of industries.

Faculty, Advisors & Staff

Advisory committee

PAC Chairperson

  • Keith Stewart, Advisor, Alberta Treasury Branches
PAC Members
  • David Muncaster, Manager Continuous Improvement, Staples Advantage
  • Dean King, Vice President, Quartech Systems Ltd.
  • Melinda Mui, Senior Corporate Branch Director, Health Shared Services BC
  • Sean Hepple, Sustainability Consultant, Waste Management of Canada
  • Walter Wardrop, Industrial Technology Advisor, National Research Council
  • Ilona Pretorius, IT Systems, Seaspan Shipyards

Contact Us

Sarah Chanway
Administrative Assistant
604-432-8385 | SChanway@bcit.ca

Richard Vurdela
Program Head, Business Operations Management
604-451-6744 | Richard_Vurdela@bcit.ca

Contact a Program Advisor with the BCIT program name in the subject line if you have a question about:
  • Program selection and program planning
  • Applying for transfer credit and advanced placement
  • Job placement and graduate outcomes
  • Student life

Questions or comments?

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The personal information on this form is collected under the authority of the College and Institute Act (RSBC 1996, Ch.52). BCIT will use this information to communicate with you regarding relevant BCIT programs, courses and services. This information is only used by authorized BCIT staff. Email communication sent to and from BCIT is routed through the United States of America. If you have any questions about BCIT's collection and use of this information, please contact BCIT’s manager of Freedom of Information and Protection of Privacy.

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Business Consulting Projects

"Overall STEMCELL was very pleased with the output of the fall industry project. We felt we learned a lot from the students about business operations tools and our own processes! We would highly recommend this opportunity to other businesses. STEMCELL has definitely benefited from working with BCIT and the high quality of their students and program."
Lynn Csontos, Associate Director, Quality Assurance & Regulatory Affairs, STEMCELL Technologies