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Service notice

BCIT is now offering limited in-person ICES services. Please continue to apply either online or by mail. BCIT will not be accepting ICES applications or payments in person and only drop off service (drop box) will be offered for any applicants who arrive in person. Student Information and Enrollment Services is available 8:30 am to 4:30 pm, Monday to Friday. Due to limited staffing levels, ICES will continue to offer all services by email and online only. No phone service is currently available.

Please note our requirements remain in place without exception. If official documents are required for the type of assessment you wish to apply for, please ensure the requirements can be met prior to submitting an application.

Disrupted mail and courier service

Effective immediately, all outgoing mail and courier services to Afghanistan and Russia have been suspended. If you have selected your completed report to be sent to an address in either of these countries, please contact ICES to provide an alternate address. Courier service to Ukraine has also been suspended. Canada Post has also suspended all mail services to Syria. Please see this notification of the OFAC trade embargo for more information. 

  • Here’s the update from Canada Post, you can find specific information about disruptions in your country here.
  • Courier service is also impacted. Again, in some cases it has been suspended completely and in other cases there are severe delays. Also due to social distancing measures, there may be no signature requested at the time of delivery. For Domestic courier, please see the UPS services alerts. For International courier, please see the DHL service alerts.  ICES is unable to provide estimated delivery times.

International courier is suspended to the following countries:

  • Afghanistan
  • Belarus
  • Cuba
  • Iran
  • Kosovo
  • Kyrgyzstan
  • North Korea
  • Russia
  • Somalia
  • Sudan
  • Syria
  • Turkmenistan
  • Ukraine

If you have applied and your return address is to one of the above countries, we will require an alternate address for delivery. Please contact ICES immediately.

Online portal availability

The International Credential Evaluation Service online application portal is only open Monday – Friday and will not be available on weekends from Saturday 12:00 am (PST) to Monday 12:00 am (PST).  Access reopens each Monday at 12:01am (PST)