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Important note

Phone service unavailable for ICES

Due to the Covid-19 Pandemic, ICES has suspended all direct phone service and in-person contact until further notice. Some recorded information is available via our main line (604.432.8800), but ICES representatives can currently only be reached by using the contact form below. Please refrain from contacting the switchboard as they are unable to answer specific ICES questions.

Before reaching out, try visiting the below pages to review the most frequently requested information:

Contact us by email

Please note: Please do not send us your documents before an application is submitted. You must complete an application in order for us to review your documents.

  • Please read before completing: * Required
  • If you do not have a legal last name, please use a dash (-) in this space.
  • *If you have been assigned a previous ICES client number or BCIT student number (beginning with A0), it must be provided. If it is not provided in the field above, there may be a significant delay in our response time.

Applying in-person

Covid-19 response: At this time, BCIT remains closed to the public.  There is no walk in or drop off service available.  If you are required to submit your documents, please do so using mail or courier services.  Applying in person is also currently unavailable.

If you cannot access the online application, you can complete the paper-based application form and send it by mail.

Other contact methods

General applicant mailing address

International Credential Evaluation Service (ICES)
3700 Willingdon Avenue
Burnaby, British Columbia

Immigration applicant (ECA) mailing address

International Credential Evaluation Service (ICES)
c/o ECA
3700 Willingdon Avenue
Burnaby, British Columbia




Due to the Covid-19 pandemic, we are currently unavailable by phone.

Services for organizations

If you are an organization, institute, professional body or regulatory body interested in using ICES reports as part of your application process, please contact our office manager or send an email to ICES can work with you to determine what type of evaluation report best suits your needs.