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Important note

Phone service unavailable for ICES

Due to the Covid-19 Pandemic, ICES has suspended all direct phone service and in-person contact until further notice. ICES representatives can currently only be reached by using the contact form below. Please refrain from contacting the switchboard as they are unable to answer specific ICES questions.

Before reaching out, try visiting the below pages to review the most frequently requested information:

Contact us by email

Please note: Please do not send us your documents before an application is submitted. You must complete an application in order for us to review your documents.

  • If you do not have a legal last name, please use a dash (-) in this space.
  • *If you have been assigned a previous ICES client number or BCIT student number (beginning with A0), it must be provided. If it is not provided in the field above, there may be a significant delay in our response time.

Applying in-person (currently unavailable)

As of August 23, 2021, BCIT will begin to offer limited in-person services. Please continue to apply either online or by mail. BCIT will not be accepting ICES applications or payments in person and only drop off service will be offered (within regular scheduled hours) for any applicants who arrive in person. Student Information and Enrollment Services is available 8:30 am to 4:30 pm, Monday to Friday. Due to limited staffing levels, we will continue to operate online only.

If you cannot access the online application, you can complete the paper-based application form and send it by mail.

Other contact methods

General applicant mailing address

International Credential Evaluation Service (ICES)
3700 Willingdon Avenue
Burnaby, British Columbia
CANADA V5G 3H2

Immigration applicant (ECA) mailing address

International Credential Evaluation Service (ICES)
c/o ECA
3700 Willingdon Avenue
Burnaby, British Columbia
CANADA V5G 3H2

Fax

604-435-7033

Telephone

ICES will continue to offer all services by email and online. No phone service is being offered at this time.

Services for organizations

If you are an organization, institute, professional body or regulatory body interested in using ICES reports as part of your application process, please contact our office manager or send an email to icesinfo@bcit.ca. ICES can work with you to determine what type of evaluation report best suits your needs.