Support for Online Courses
You will be able to log in on the start date of your course - not before.
You can access your course two ways:
- Through the online learning log in page via myBCIT.
- Through the D2L direct access page, http://www.bcit.ca/learn; use your myBCIT ID and password.
BCIT's online learning environment, Desire2Learn, is supported by the Technology Service Desk, a service jointly maintained and administered by Educational Technology Support and IT Services. If you're having trouble here's our contact information.
For help with: Login & access trouble, myBCIT, computers, telephones, printers, Banner, Lotus Notes & other email, etc...
Phone: 604-412-7444 (option 1)
Educational Technology Support
For help with: Desire2Learn course issues, Elluminate Live!, Respondus applications, blogs, wikis and other educational technologies.
Phone: 604-412-7444 (option 2)
Online course support is available Monday to Friday from 8am to 4:30pm. Hours are extended to 7:30pm during the first 2 weeks of term start.