U-Pass BC

Frequently Asked Questions

How do I confirm if I'm eligible for U-Pass BC?

You can check your U-Pass BC eligibility at myBCIT. Once you have logged into your account, select U-Pass BC in the Online Self Service menu (right sidebar) and follow the prompts. [top]

Why aren't part-time studies students eligible for U-Pass BC?

The U-Pass BC program is available only to students in full time programs, whether they are students carrying a full or reduced course load. Part Time Studies at BCIT represents a diverse student population and wide range of programming and delivery. The U-Pass BC contract does not allow for the flexibility required by BCIT to be able to extend the program to Part Time Studies students. As a result, the U-Pass BC program is only available to students in full-time study programs.

Students with concerns about their eligibility or non-eligibility in the U-Pass BC program should contact the BCIT Student Association. The Student Association will collect this information for discussions with TransLink and the Province. [top]

How do I know which months of U-Pass BC I'm eligible for?

You can check which months of U-Pass BC you qualify for at myBCIT. Once you have logged into your account, select U-Pass BC in the Online Self Service menu (right sidebar) and follow the prompts. [top]

Who do I contact if I've checked my U-Pass BC eligibility on myBCIT and still have questions?

Call Student Information & Enrolment Services at 604.434.1610. Have your BCIT student ID number ready and staff will be able to assist you. [top]

Why is the U-Pass mandatory for eligible students?

U-Pass BC is a discounted transit program and is financially possible only when participation numbers are significant. From January 7, 2011 through to January 17, 2011 the BCIT Student Association conducted a student referendum to measure the level of student support. Of the 3,367 students that voted, 85% voted yes to participation in the U-Pass program. [top]

Can I opt out of the U-Pass BC program?

Students who do not want to participate in the U-Pass BC program cannot opt out.

Under certain circumstances, students may request exemption from the U-Pass BC program. Exemptions may only be approved for the following:

To request an exemption, please submit the following form(s) to the U-Pass BC Administrator at upassadmin@bcit.ca

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What happens if my program starts in the middle of the month?

If your program starts in the middle of the month - or even on the last day of the month - you are still eligible for the U-Pass BC for the whole month. For example, if your program starts September 26th - you will be able to pick up your pass during the last week of August and start using it on September 1st. [top]

I'm returning to my full-time studies program in September but will be on a modified program. Do I still qualify for U-Pass BC?

As long as you are registered in a minimum of 3.0 credits each term, you will be eligible. Eligibility is only confirmed the day following your registration date. [top]

What happens if I lose my U-Pass BC?

Treat your U-Pass BC like cash and keep it safe. If it is lost, BCIT will not be issuing replacement passes. [top]

What happens if my U-Pass BC becomes damaged?

If your U-Pass BC becomes damaged and is no longer accepted by transit officials, you may request a replacement pass. A $10 service fee will be charged, and replacement passes are subject to limited availability each month. Replacement passes will only be issued when:

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What should I do if I lose my BCIT student ID card?

If you lose your BCIT student ID card, report it lost and get a replacement card right away. [top]

Are the U-Pass BC fees refundable if I withdraw from my program?

If you withdraw from your program, you will no longer be eligible for the U-Pass BC program. When your request to withdraw is processed, your U-Pass BC eligibility and financial account will be reviewed. A refund for future U-Pass BC months which have been paid, but for which a pass has not yet been issued, will be processed.[top]

Can I claim my U-Pass BC cost in my income tax return?

Check the Canada Revenue Agency website for current information.[top]

Who do I contact if I have general comments or concerns about the U-Pass BC program at BCIT?

Please contact the BCIT Student Association. [top]

Where can I find more information on using transit in Metro Vancouver?

Information on transit routes and schedules can be found at TransLink. [top]


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