Returns
Please read before you buy.
Course Materials
- Original cash register receipt is required
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Refunds/exchanges will be accepted within two weeks of purchase
- All purchases made during exam periods are FINAL SALE
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New books must be in mint condition: no writing or highlighting, soiled edges, scratched/bent covers, open CD envelopes or open pin-codes
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BCIT Custom course manuals and all code books are non-refundable, no exceptions
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Materials that are shrink-wrapped or in sealed boxed sets are not refundable, if opened
General Merchandise and Supplies, and General Books
- Original cash register receipt is required
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Refunds/exchanges will be accepted within two weeks of purchase
- Office supplies will be exchanged for merchandise of equal or greater value
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Books must be in mint condition: no writing or highlighting, soiled edges, scratched/bent covers
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Items out of sealed packaging are non-refundable
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For hygienic reasons, stethoscopes, lab coats, and earbuds/headphones are non-refundable
Other Non-refundable Items
- Digital course materials (NowPrepay e-texts and NowPrepay pin-codes)
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All opened software products
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NowPrepay phone cards
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Special orders
Online Orders
Policies stated apply to all Web/Mail orders. Please call Customer Service (604-432-8379 or toll-free at 1-877-333-8379) before sending back any items purchased on-line.
Shipping/handling fees are non-refundable. Costs associated with shipment returns are the responsibility of the customer.
Return to:
BCIT Bookstore Returns
3700 Willingdon Avenue
Burnaby, British Columbia
Canada V5G 3H2