Skip to main content

British Columbia Institute of Technology (BCIT) policies and procedures comply with the BC Freedom of Information and Protection of Privacy Act (FIPPA) when collecting, using, disclosing and/or retaining personal information.

ProctorU is an American company. By choosing to use ProctorU online proctoring service, your personal information is being collected and used for the purposes of creating a personal account and proctoring of your exam. Your personal information will be stored and accessed on servers outside of Canada. This means that some of your information may be subject to the laws of another jurisdiction where privacy laws differ from the FIPPA. It is recommended to familiarize yourself with ProctorU’s Privacy Policy and Terms of Service.

Questions relating to ProctorU can be directed to Trades Access via


Proctor U logo




ProctorU is a live online proctoring service that allows you to take your assessment from the comfort of your home.  ProctorU is available 24/7, however, you will need to schedule your proctoring session at least 72 hours in advance to avoid any on-demand scheduling fees. Creating a ProctorU account is simple. You can do so by clicking create an account.

In order to use ProctorU, you will need a high-speed internet connection, a webcam (internal or external), a windows or apple Operating System, and a government issued photo id.  ProctorU recommends that you visit prior to your proctoring session to test your equipment.  We recommend you click on the button that says “connect to a live person” to fully test out your equipment.

Additionally,  please visit and review the test-taker resource center. It is also recommended to watch a walkthrough video to prepare for the day of your exam and a video on the 10 Steps for Test-Takers to Get Started with ProctorU. You should expect the startup process with the proctor to take about 10-15 minutes. However, this time will not affect your exam time. Please feel free to direct any questions to the student support team via the live chat within your account.

Finally, the assessments that ProctorU invigilates are located on BCIT’s The Learning Hub. It is highly recommended to that you take some time to prepare for your online assessment by orientating yourself to this learning environment. For information on The Learning Hub please click “The Learning Hub” button below.