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Full-time BCIT/Industry Partnership Certificate 6985ipcert

Become an IT professional in less than one year

Fall 2020 Delivery Mode: ONLINE

  • This program will be delivered online for the fall semester.
  • Your education is our priority and we will continue to deliver the applied instruction, collaborative experience, and industry connections that you expect from BCIT.

The Technology Support Professional (TSP) program is a 10-month blended full-time program designed to get students ready to start a career in information technology. It is an ideal program for individuals with no previous background or education in computing, as well as those who need to retrain or upgrade their present computer skills. It is offered by BCIT's Technology Professional Programs department.

The blended delivery model offers students the flexibility to complete the program online. While courses are offered in the traditional face-to-face format for those who prefer to be on campus, students may also minimize classroom time, or alternate between modes. After 3 days of in-class orientation at the beginning of the program, students have the option to work remotely for most of the program duration. Class is live streamed from a state of the art broadcast room at BCIT’s downtown campus.

The TSP program provides a solid foundation of IT skills on which students can build. Our program is taught in a multi-platform environment with qualified instructors. By the end of the program, students will be able to:
  • Install and configure multiple operating systems such as Windows, Windows Server, and Linux
  • Configure machines in a virtual environment
  • Create routed network environments
  • Demonstrate understanding of core network concepts (OSI Model, IPv4, DHCP, Routing, File/Print services, Email)
  • Describe current computing concepts (Cloud computing, Storage Area Networks, Virtualization)
  • Create a professional resume, and use interview skills to qualify for IT support positions
Read more about how two Technology Support Professional grads benefited from a solid foundation of IT skills.

The program

Classroom/project work

8 months of highly intensive online and classroom instruction with projects designed to build your skills. Our classroom structure uses industry standard tools like Slack, Google Docs, and Webex. Students are issued a current generation laptop capable of completing all projects and assignments, as well as enabling participation in the online class.

Work term

2 months in a work term where students have the opportunity to apply newly acquired skill sets with a real employer.* We have relationships with local businesses interested in working with our students.

The certifications

Students will be provided exam vouchers for these optional vendor certifications:

  • CompTIA Network+
  • Microsoft Certified Professional (MCP)
Read more about how TSP led this former student to an exciting career in technology.

The outcome

Students graduate with a certificate from BCIT; working experience in a real environment; and relevant, in-demand industry certifications.

*Please note that work terms are not guaranteed and are earned by students eligible to participate in the work term process.
Technology Support Professional
BCIT Credential: Industry Partnership Certificate
Program Location: Downtown Vancouver | Online
Program Length: 10 months, Full-time
Program Start / End: September 8, 2020 - July 2, 2021
Total Tuition/Cost: Learn about Tuition & Fees
Entry Requirements: View Requirements

Program Entry

COVID-19 Notice to Applicants

Please visit Admission during COVID-19 to learn how BCIT Admissions is supporting applicants. At this time, there are no program-specific changes for applying to this program.

Application processing

Open to applications beginning October 1st (or next business day).

Entrance requirements

This program has a two-step admission process. Applicants must meet all entrance requirements and will be accepted on a first qualified basis as long as space remains.

Step 1: Pre-entry assessment

A completed and approved pre-entry assessment form must be uploaded to complete your application.

Step 2: Meet the following entrance requirements

Read more about how to meet BCIT’s entrance requirements

Apply to program

To submit your application:

  • Include proof of meeting all entrance requirements.
  • Convert all transcripts and supporting documents to PDF files.
  • Have a credit card ready to pay the application fee.
Apply Now

Learn more about how to apply

Scheduled intakes

September each year.

Please see the program overview for precise dates.

Costs & Supplies

Please see tuition fees for international [PDF] students.

Books and supplies

Tuition fees include digital books and tablet, supplies, and vendor exam vouchers.

Financial assistance

Financial assistance may be available for this program. For more information, please contact Student Financial Aid and Awards.

Refund policy

  • If notice is submitted in writing and received by the TSP Program Office AT LEAST twelve (12) working days prior to the first day of classes, all tuition fees paid (less the $2,000.00 deposit) will be refunded.
  • If notice is submitted in writing and received by the TSP Program Office by 4:00 p.m. on the second day of class, all fees paid less $3,000.00 ($2,000.00 deposit and $1,000.00 penalty fee) will be refunded.
  • There will be no refund of fees issued after the second day of class.
  • Withdrawal for medical reasons, possible partial refund with doctor's medical note.

Cancellation Policy

This program is subject to limited and minimum enrolment. Lack of sufficient enrolment will result in BCIT cancelling specific intakes of the program and will entitle accepted students of that intake to a full refund of all fees paid.

Courses

Class hours

9:00 am to 4:00 pm, Monday - Friday (excluding statutory holidays)

Program delivery

The program includes an intensive classroom component augmented by labs, team projects, and assignment.

Program matrix

Required Courses: Credits
  TSPP 0500 Structured Self-Study 0.0
  TSPP 1001 Technical Support 16.0
  TSPP 1600 Networking Support 24.0
  TSPP 2700 Specialty Topics 32.0
  TSPP 3000 Work Term 24.0
 
Total Credits: 96.0

Transfer credit

Do you have credits from another BC/Yukon post-secondary school? Do you want to know if they transfer to courses here at BCIT? Check out BCIT's Transfer Equivalency Database to find out.

Program Details

Accepting applications for the September 2020 intake starting November 1, 2019.

Vendor exams: Students may also challenge seven highly relevant industry certifications from Microsoft and CompTIA.

Learn more about the TSP flexible program model.

Program length

40 weeks, full-time

Program location

This program is taught through a combination of online and classroom instruction, with the classroom instruction held at the Downtown Campus.

BCIT Downtown Campus
555 Seymour Street
Vancouver, BC

Graduating & Jobs

Job opportunities

Graduates find careers in a variety of industries including business, finance, government, health, information technology, telecommunications and service.

Depending on previous academic and work experience, career paths for graduates may include but are not limited to user support specialist, junior network administrator, helpdesk support, user support analyst and technical support analyst.

Read about two Technology Support Professional grads who benefited from a solid foundation of IT skills, or follow Quan Nguyen's inspiring career journey.

Graduate outcome survey highlights

100% of graduates were very satisfied or satisfied with their education
100% rated quality of instruction as very good or good
100% rated TSP very good or good at covering relevant topics
100% employed in a program-related job
100% rated TSP as very useful in getting their job

Graduate employment outcomes

The BCIT student outcomes reports present summary findings from the annual survey of former students administered by BC Stats one to two years after graduation. These reports combine the last three years of available results for the 2017-2019 BCIT Outcomes Surveys of 2016-2018 graduates and for Degree 2015-2017 graduates. The reports are organized into three-page summaries containing information on graduates' labour market experiences and opinions regarding their education. More detailed information can be accessed at the BC Student Outcomes website.

To view these results, you may need to have the Adobe Acrobat Reader installed in your Web browser.

Faculty, Advisors & Staff

Administration Instructors

Ron Terencio
Program Coordinator
604.412.7622
Ron_Terencio@bcit.ca

Orrett Morgan
TSP Program Head
Orrett_Morgan@bcit.ca

Rajen Deol
TSP Instructor
rdeol10@bcit.ca

Contact Us

For admission and program inquiries: Mailing address:

Phone: 604.412.7773
Email: TPP@bcit.ca

TPP Programs
BCIT Downtown Campus
531 - 555 Seymour Street
Vancouver, BC, Canada
V6B 3H6

Campus info, map, and directions

Questions or comments?

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The personal information on this form is collected under the authority of the College and Institute Act (RSBC 1996, Ch.52). BCIT will use this information to communicate with you regarding relevant BCIT programs, courses and services. This information is only used by authorized BCIT staff. Email communication sent to and from BCIT is routed through the United States of America. If you have any questions about BCIT's collection and use of this information, please contact BCIT’s manager of Information Access and Privacy.

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Testimonial

"TSP gave me a great foundation to what I would tackle in the everyday IT world. The instructors have so much knowledge and experience and are genuinely passionate about what they teach."
Karina Chan, Support Specialist, Nucleus Networks

Testimonial

"TSP’s stellar reputation of BCIT students getting hired really sold me. The opportunities during the course are plentiful. You need to apply yourself, but Orrett and Rajen really set you up for success."
Jeremy Colby, Automation Specialist, Nucleus Networks

Testimonial

"I got a lot more out of the program than I could have ever imagined. After graduating from BCIT my career has been a very exciting journey."
Quan Nguyen, System Administrator