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This course presents the study of factors that business managers need to be aware of that either influence or are influenced by people at work. The focus is on macro factors such as organizational structure, technology and environment; group factors such as group dynamics, leadership, conflict, communication, change and decision-making; and individual factors such as personality, attitudes, perception and motivation. Effective team functioning is emphasized as a key contributor to organizational success.
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Upon successful completion, the student will be able to:
Articulate factors that influence human behaviour in organizations.
Describe the multidisciplinary origins of the study of organizational behaviour.
Compare and contrast motivation theories.
Analyze the correlation of job design and employee motivation.
Apply motivational theories to resolve problems of employee absenteeism, turnover, stress, job satisfaction, job performance and organizational commitment.
Describe the evolution of leadership theories.
Apply Vroom’s situational leadership theory and Blanchard's modified situational leadership theory to the diagnosis/resolution of real leadership problems.
Assess the impact of power and politics in the workplace.
Analyze organizational leadership positions in order to determine a leader's source of power.
Apply the dependence theory of power in simulated bargaining exercises.
Use a model of communications to analyze organizational communication issues.
Explain why effective communication systems are particularly important in a pluralistic, multicultural workforce.
Demonstrate key characteristics of effective team membership and leadership to achieve team goals.
Respect individual, cultural, social, gender, interdisciplinary differences in a team environment.
Demonstrate negotiation styles and conflict management techniques.
Integrate appropriate organizational concepts to facilitate organizational change.
Effective as of Fall 2014
ORGB 5110 is offered as a part of the following programs:
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