British Columbia Institute of

Important Notice: COVID-19 Institute response


OPMT 5320 - Sustainable Process Improvement and Design

Operations Management Part-time Studies Course

School of Business + Media

BCIT is planning for a substantial return to on-campus activity for the Winter 2022 term as informed by BC Provincial Health Officer guidelines. Refer to each course listing for details.

Course Details

Consumers, regulatory agencies, NGOs and employees are increasingly demanding change in the operational impact of the business and organizations they choose to partner with. This requires that business processes accomplish desired targets with greater ecological efficiency (eco-efficiency) and with increasing containment of their impact (eco-effectiveness). This course explores the role of process improvement and design/redesign in the overall context of improving environmental and social performance. Students participate in a term-long case study that covers design methods, problem-solving approaches, team skills, and project management.





Winter 2022

Below is one offering of this course for the Winter 2022 term.

CRN 89549

Tue Jan 04 - Tue Mar 22 12 Weeks

Class Meeting Times

Dates Days Times Locations
Jan 04 - Mar 22 Tue 19:30 - 21:20 DTC DTC Rm. 483
Jan 04 - Mar 22 Online


Jason Young

Course Outline




  1. Departmental approval needed
  2. Reserved for students registered in the Sustainable Business Leadership Advanced Diploma

This course offering is in progress. Please check back next term or subscribe to receive email updates.

In Progress

Learning Outcomes

Upon successful completion, the student will be able to:

  • Identify conditions that indicate redesign or improvement is required.
  • Identify elements of the development life cycle.
  • Evaluate different development models used in various industries.
  • Apply systematic problem-solving models to improve processes in an organizational setting.
  • Develop a Terms of Reference defining the benefits, costs, action plan and risks of process intervention.
  • Apply appropriate teamwork skills to work within project teams.
  • Apply appropriate techniques to gather data, including customer requirements and design inputs.
  • Apply analysis and creative techniques to synthesize alternatives.
  • Evaluate alternatives and develop feasible solutions.
  • Apply appropriate design verification and validation techniques.
  • Identify strategies to implement, improve and maintain change.
  • Describe tools used to identify and evaluate risk.
  • Develop appropriate tools and techniques to support recommended changes.

Effective as of Fall 2020

Related Programs

OPMT 5320 is offered as a part of the following programs:

School of Business + Media

  1. Bachelor of Business Administration
    Full-time/Part-time   Bachelor of Business Administration
  2. Sustainable Business Leadership
    Full-time   Advanced Diploma
  3. Sustainable Business Leadership
    Part-time   Advanced Diploma


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