Regardless of each person's specialization, increasing competition and the constant demand for improvement forces employees to understand departmental interrelationships and the implication of converging operations. This course ties the outcomes from the program together and explores the definition and application of business management systems. Topics include: Strategic Planning and Performance Metrics, Resource Management, Process Management and Delivery Systems, Measurement and Improvement Systems and Project and Change Management.
Upon successful completion of this course, students will be able to:
Effective as of Spring/Summer 2005
OPMT 4699 is offered as a part of the following programs:
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