This course covers principles and applications for quality system audits, process audits and product audits, internal audits within the company and external audits at suppliers. Auditing terminology, planning, staffing and staff training, scheduling, reporting, using audit results and date. Techniques for handling different types of human reaction at all levels. Auditing standards in common use. Preparing for audits by major customers or agencies. This course will help candidates prepare for the ASQC CQA examination.
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