British Columbia Institute of

Important Notice: COVID-19 Institute response


OPMT 2206 - Quality Assurance 2 (Manufacturing)

Operations Management Part-time Studies Course

School of Business + Media

BCIT is planning for a substantial return to on-campus activity for the Winter 2022 term as informed by BC Provincial Health Officer guidelines. Refer to each course listing for details.

Course Details

Learn quality assurance processes and methods in the areas of marketing, engineering and manufacturing. Includes role of quality in understanding and translating marketing requirements into design requirements; the various stages of design and development; supplier selection, evaluation and monitoring performance; training personnel and conducting internal and supplier audits; measuring cost of quality in the organization; continuous improvement activities to minimize COQ and maximize productivity; implementation of Six Sigma methodologies in manufacturing operations; and human resources practices within the organization with focus on training and motivation.


OPMT 1106





Winter 2022

Below is one offering of this course for the Winter 2022 term.

CRN 87542

Wed Jan 05 - Wed Mar 23 12 Weeks

Class Meeting Times

Dates Days Times Locations
Jan 05 - Mar 23 Wed 18:30 - 21:30 BBY



Course Outline

TBD – see Learning Outcomes in the interim



This course offering has been cancelled. Please check back next term or subscribe to receive email updates.


Learning Outcomes

Upon successful completion, the student will be able to:

  • Use basic Quality terms, definitions and terminology
  • Explain the difference between products and services
  • Define the role of Quality in Marketing
  • Understand and implement processes to verify legal and customer requirements are reviewed and incorporated in design specification and product characteristics
  • Define the role of Quality in Product Development
  • Describe the phases of product development activities
  • Use Quality Loss Function and experimental design principles to assure a robust design
  • Describe the Quality Management theories
  • Define the role of Quality in Selection and Evaluation of Suppliers
  • Develop Supplier Performance Criteria and processes to monitor them
  • Develop Metrics to measure performance of manufacturing operations
  • Explain the major factors that impact quality cost
  • Discuss the principles of product, process and quality management system auditing
  • Understand the product reliability requirements and principles
  • Explain the product life cycle characteristics and the factors influencing its reliability and maintainability
  • Estimate/calculate component/assembly reliability and mean time between failures
  • Explain how needs and motivation impacts quality
  • Describe Leadership theories

Effective as of Fall 2016

Related Programs

OPMT 2206 is offered as a part of the following programs:

School of Business + Media

  1. Operations Management (Industrial Engineering Option)
    Part-time   Certificate


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Registration is currently open for the Winter 2022 term.

The sneak preview for the Spring/Summer 2022 term starts Fri, Feb 18 at 8:30 am (PST).

Students may register for Spring/Summer 2022 term courses online or by phone starting Wed, Feb 23 at 9:00 am (PST).

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