British Columbia Institute of


OPMT 1106 - Quality Assurance Fundamentals

Operations Management Part-time Studies Course

School of Business

Course Details

Introduces quality assurance for manufacturing and service industries. The course presents a general overview of quality management topics: establishing desired product and/or service quality and reliability and the conditions necessary to achieve them; quality planning; standards for quality management systems; economic factors; quality assurance and production; inspection and test operations; total quality control concepts. Class activities include videos, group discussions and in-class group exercises.





Spring/Summer 2019

Below is one offering of this course for the Spring/Summer 2019 term.

CRN 22839

Tue Apr 09 - Tue Jun 25 12 Weeks

Class Meeting Times

Dates Days Times Locations
Apr 09 - Jun 25 Tue 18:30 - 21:30 BBY SW01 Rm. 2009


David Muncaster

Course Outline

TBD – see Learning Outcomes in the interim




  1. .

This course offering is in progress. Please check back next term or subscribe to receive email updates.

In Progress

Learning Outcomes

Upon successful completion of the course, the student will be able to:

  • Define quality for products/services in terms of customer and supplier needs.
  • Describe the basic concepts within Quality Management Systems, including the ISO 9000 series standards.
  • Appreciate the planning and work elements for a typical Quality Assurance (QA) system.
  • Differentiate between different inspection types.
  • Describe the four types of quality costs and their trends.
  • Explain the principles of Total Quality Management (TQM) and its implementation.
  • Understand the various QA tools used to improve service and production quality.
  • Conduct applied research in the field of Quality.

Effective as of Fall 2017

Related Programs

OPMT 1106 is offered as a part of the following programs:

School of Business

  1. Lean Business Improvement
    Part-time   Statement of Completion
  2. Lean Six Sigma Principles
    Part-time   Associate Certificate
  3. Operations Management (Facilities Management Option)
    Part-time   Certificate
  4. Operations Management (Industrial Engineering Option)
    Part-time   Certificate
  5. Operations Management (Management Engineering Option)
    Part-time   Certificate
  6. Operations Management (Materials Management Option)
    Part-time   Certificate
  7. Operations Management (Quality Management Option)
    Part-time   Certificate
  8. Six Sigma Business Improvement
    Part-time   Statement of Completion

School of Health Sciences

  1. Food Safety
    Part-time   Associate Certificate


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Registration is now open for the Spring/Summer 2019 term.

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