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OPMT 1106 - Quality Management Fundamentals

Operations Management Part-time Studies Course

School of Business + Media

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Course Details

Quality impacts every aspect of the operations of a company, therefore managing processes and the quality of their outputs is an essential responsibility of any organization that wants to succeed in business and provide true customer satisfaction. This course introduces the basic concepts and tools of quality management systems for manufacturing and service industries. Students learn a general overview of quality management topics and process approach: basic concepts of quality control and quality assurance; quality systems and their impact in an organization to ensure consistency of product and/or service reliability and quality; process definition and control; problem solving; standards for quality management systems; inspection operations; lean tools introduction; and quality costs. Using real case studies via in-class exercises and assignments, students will have the opportunity for practical application of concepts.

Credits

3.0

Cost

$531.31

Spring/Summer 2021

Below are two offerings of this course for the Spring/Summer 2021 term.

CRN 22839

Tue Apr 06 - Tue Jun 22 12 Weeks

Class Meeting Times

Dates Days Times Locations
Apr 06 - Jun 22 Tue 18:30 - 21:30 Online Delivery
See Notes below

Instructor

David Muncaster

Course Outline

Cost

$531.31

Notes

  1. .
  2. Important course information will be sent to you prior to your course start date. Check your myBCIT email account to access this information.

This course offering is in progress. Please check back next term or subscribe to receive email updates.

In Progress

CRN 66605

Sat Apr 10 - Sat Jun 26 12 Weeks

Class Meeting Times

Dates Days Times Locations
Apr 10 - Jun 26 Sat 09:00 - 12:00 Online Delivery
See Notes below

Instructor

Sandra Amador

Course Outline

Cost

$531.31

Notes

  1. No class on April 11 and May 16
  2. Important course information will be sent to you prior to your course start date. Check your myBCIT email account to access this information.

This course offering is in progress and full. Please check back next term or subscribe to receive email updates.

In Progress and Full

Learning Outcomes

Upon successful completion of this course, the student will be able to:

  • Define quality for products/services in terms of customer and supplier needs.
  • Describe the basic concepts within Quality Management Systems, including the ISO 9000 series standards.
  • Engage in the planning and work elements for a typical Quality Management system.
  • Differentiate between different inspection types.
  • Articulate the four types of quality costs and their trends.
  • Explain the principles of Total Quality Management (TQM) and its implementation.
  • Competently utilize the various QA tools used to measure, analyze, and improve service and production quality.

Effective as of Spring/Summer 2020

Related Programs

OPMT 1106 is offered as a part of the following programs:

School of Business + Media

  1. Lean Business Improvement
    Part-time   Statement of Completion
  2. Lean Six Sigma Principles
    Part-time   Associate Certificate
  3. Operations Management (Facilities Management Option)
    Part-time   Certificate
  4. Operations Management (Industrial Engineering Option)
    Part-time   Certificate
  5. Operations Management (Management Engineering Option)
    Part-time   Certificate
  6. Operations Management (Materials Management Option)
    Part-time   Certificate
  7. Quality and Process Management
    Part-time   Certificate
  8. Six Sigma Business Improvement
    Part-time   Statement of Completion

School of Health Sciences

  1. Food Safety
    Part-time   Associate Certificate

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