British Columbia Institute of Technologywww.bcit.ca/study/courses/opmt1106

Important Notice: COVID-19 Institute response

BCIT

OPMT 1106 - Quality Management Fundamentals

Operations Management Part-time Studies Course

School of Business + Media

BCIT is planning for a substantial return to on-campus activity for the fall 2021 term as informed by BC Public Health Officer guidelines. Refer to each course listing for details.

Course Details

Quality impacts every aspect of the operations of a company, therefore managing processes and the quality of their outputs is an essential responsibility of any organization that wants to succeed in business and provide true customer satisfaction. This course introduces the basic concepts and tools of quality management systems for manufacturing and service industries. Students learn a general overview of quality management topics and process approach: basic concepts of quality control and quality assurance; quality systems and their impact in an organization to ensure consistency of product and/or service reliability and quality; process definition and control; problem solving; standards for quality management systems; inspection operations; lean tools introduction; and quality costs. Using real case studies via in-class exercises and assignments, students will have the opportunity for practical application of concepts.

Credits

3.0

Cost

$542.82

Fall 2021

Below are two offerings of this course for the Fall 2021 term.

CRN 30819

Tue Sep 07 - Tue Nov 23 12 Weeks

Class Meeting Times

Dates Days Times Locations
Sep 07 - Nov 23 Tue 18:30 - 21:30 BBY SE06 Rm. 209

Instructor

David Muncaster

Course Outline

Cost

$542.82

Notes

  1. .
  2. Important course information will be sent to you prior to your course start date. Check your myBCIT email account to access this information.

This course offering is in progress. Please check this page for other currently available offerings or subscribe to receive email updates.

In Progress

CRN 46263

Sat Sep 11 - Sat Nov 27 12 Weeks

Class Meeting Times

Dates Days Times Locations
Sep 11 - Nov 27 Sat 10:00 - 13:00 BBY SE06 Rm. 208

Instructor

Sandra Amador

Course Outline

Cost

$542.82

Notes

  1. Important course information will be sent to you prior to your course start date. Check your myBCIT email account to access this information.

This course offering is in progress. Please check this page for other currently available offerings or subscribe to receive email updates.

In Progress

Winter 2022

Below are two offerings of this course for the Winter 2022 term.

CRN 11999

Tue Jan 04 - Tue Mar 22 12 Weeks

Class Meeting Times

Dates Days Times Locations
Jan 04 - Mar 22 Tue 18:30 - 21:30 BBY SE06 Rm. 205

Instructor

TBD

Course Outline

TBD – see Learning Outcomes in the interim

Cost

$542.82

Notes

  1. This is not a self-paced course. You will be expected to be available and online on the posted days and times shown on your registration schedule. It is important you have a stable and consistent internet connection to access course content. Course content, type and quality of assignments, and general standards for this online course are the same as classroom courses. To be successful in this online course, plan to spend 7-10 hours per week on your studies, or more of it’s a condensed course, starting Week 1. Important course information will be sent to your myBCIT account prior to your course start date. .

A portion of seats are temporarily held for domestic students. International students: this may impact your ability to register. Learn why.

}

This section is only available for registration starting Wed, Oct 27 at 9:00 am (PDT)

Sneak Preview

CRN 88292

Sat Jan 08 - Sat Mar 26 12 Weeks

Class Meeting Times

Dates Days Times Locations
Jan 08 - Mar 26 Sat 10:00 - 13:00 BBY

Instructor

Sandra Amador

Course Outline

TBD – see Learning Outcomes in the interim

Cost

$542.82

Notes

  1. This is not a self-paced course. You will be expected to be available and online on the posted days and times shown on your registration schedule. It is important you have a stable and consistent internet connection to access course content. Course content, type and quality of assignments, and general standards for this online course are the same as classroom courses. To be successful in this online course, plan to spend 7-10 hours per week on your studies, or more of it’s a condensed course, starting Week 1. Important course information will be sent to your myBCIT account prior to your course start date.

A portion of seats are temporarily held for domestic students. International students: this may impact your ability to register. Learn why.

}

This section is only available for registration starting Wed, Oct 27 at 9:00 am (PDT)

Sneak Preview

Learning Outcomes

Upon successful completion of this course, the student will be able to:

  • Define quality for products/services in terms of customer and supplier needs.
  • Describe the basic concepts within Quality Management Systems, including the ISO 9000 series standards.
  • Engage in the planning and work elements for a typical Quality Management system.
  • Differentiate between different inspection types.
  • Articulate the four types of quality costs and their trends.
  • Explain the principles of Total Quality Management (TQM) and its implementation.
  • Competently utilize the various QA tools used to measure, analyze, and improve service and production quality.

Effective as of Spring/Summer 2020

Related Programs

OPMT 1106 is offered as a part of the following programs:

School of Business + Media

  1. Lean Business Improvement
    Part-time   Statement of Completion
  2. Lean Six Sigma Principles
    Part-time   Associate Certificate
  3. Operations Management (Facilities Management Option)
    Part-time   Certificate
  4. Operations Management (Industrial Engineering Option)
    Part-time   Certificate
  5. Operations Management (Management Engineering Option)
    Part-time   Certificate
  6. Operations Management (Materials Management Option)
    Part-time   Certificate
  7. Quality and Process Management
    Part-time   Certificate
  8. Six Sigma Business Improvement
    Part-time   Statement of Completion

School of Health Sciences

  1. Food Safety
    Part-time   Associate Certificate

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Registration News

Registration is currently open for the Fall 2021 term.

A sneak preview of Winter 2022 term courses is also now available here.

Students may register for Winter 2022 term courses online or by phone starting Wed, Oct 27 at 9:00 am (PDT).

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