Quality impacts every aspect of the operations of a company, therefore managing processes and the quality of their outputs is an essential responsibility of any organization that wants to succeed in business and provide true customer satisfaction. This course introduces the basic concepts and tools of quality management systems for manufacturing and service industries. Students learn a general overview of quality management topics and process approach: basic concepts of quality control and quality assurance; quality systems and their impact in an organization to ensure consistency of product and/or service reliability and quality; process definition and control; problem solving; standards for quality management systems; inspection operations; lean tools introduction; and quality costs. Using real case studies via in-class exercises and assignments, students will have the opportunity for practical application of concepts.
3.0
$531.31
Below are three offerings of this course for the Fall 2020 term.
Tue Sep 08 - Tue Nov 24 12 Weeks
| Dates | Days | Times | Locations |
| Sep 08 - Nov 24 | Tue | 18:30 - 21:30 | BBY Online Delivery |
David Muncaster
TBD – see Learning Outcomes in the interim
$531.31
This course offering is full. Please check back next term or subscribe to receive email updates.
Full
Tue Sep 08 - Tue Nov 24 12 Weeks
| Dates | Days | Times | Locations |
| Sep 08 - Nov 24 | Tue | 18:30 - 21:30 | BBY Online Delivery |
Sandra Amador
TBD – see Learning Outcomes in the interim
$531.31
This course offering is full. Please check back next term or subscribe to receive email updates.
Full
Sat Sep 12 - Sat Nov 28 12 Weeks
| Dates | Days | Times | Locations |
| Sep 12 - Nov 28 | Sat | 09:00 - 12:00 | BBY Online Delivery |
Sandra Amador
TBD – see Learning Outcomes in the interim
$531.31
This course offering is full. Please check back next term or subscribe to receive email updates.
Full
Upon successful completion of this course, the student will be able to:
Effective as of Spring/Summer 2020
OPMT 1106 is offered as a part of the following programs:
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