Quality impacts every aspect of the operations of a company, therefore managing processes and the quality of their outputs is an essential responsibility of any organization that wants to succeed in business and provide true customer satisfaction. This course introduces the basic concepts and tools of quality management systems for manufacturing and service industries. Students learn a general overview of quality management topics and process approach: basic concepts of quality control and quality assurance; quality systems and their impact in an organization to ensure consistency of product and/or service reliability and quality; process definition and control; problem solving; standards for quality management systems; inspection operations; lean tools introduction; and quality costs. Using real case studies via in-class exercises and assignments, students will have the opportunity for practical application of concepts.
Below are two offerings of this course for the Spring/Summer 2021 term.
Tue Apr 06 - Tue Jun 22 12 Weeks
|Apr 06 - Jun 22||Tue||18:30 - 21:30||
See Notes below
This course offering is in progress. Please check back next term or subscribe to receive email updates.
Sat Apr 10 - Sat Jun 26 12 Weeks
|Apr 10 - Jun 26||Sat||09:00 - 12:00||
See Notes below
This course offering is in progress and full. Please check back next term or subscribe to receive email updates.
In Progress and Full
Upon successful completion of this course, the student will be able to:
Effective as of Spring/Summer 2020
OPMT 1106 is offered as a part of the following programs:
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