British Columbia Institute of

Important Notice: COVID-19 Institute response


OFFC 2018 - MOA Practicum

Office Skills Training Part-time Studies Course

School of Business + Media

BCIT is planning for a substantial return to on-campus activity for the Winter 2022 term as informed by BC Provincial Health Officer guidelines. Refer to each course listing for details.

Course Details

​The eighty-hour practicum, which takes place in either a physician's office, clinic, hospital department, or related health-care facility, enables you to apply the skills that you have learned in the BCIT program. For many, this experience is their gateway into the health-care system. Some keys to a successful practicum experience include having excellent communication skills, having compassion for patients, maintaining confidentiality, having a keen eye for detail, and being fluent in computer software. The course also includes class time to help you prepare for a successful workplace experience. You will write a resume and cover letter matched to a medical office assistant (MOA) position, create and post your profile and resume on a social media site, and prepare for and practice interview skills. After the practicum, you will create and deliver a presentation that describes your practicum experience. For some practicum and employment positions (e.g., in hospitals), you will need the following: current certification of the two-day St. John's Ambulance Standard First Aid for Industry – WorkSafeBC Level 1 Equivalent course, which includes CPR level C and the AED content; a criminal record check; up-to-date immunizations; a minimum keyboarding speed of up to 55 words per minute; and/or successful completion of a terminology test. Note: Since first aid certifications expire, we recommend that you complete the above First Aid course shortly before the OFFC 2018 Practicum. If the certification is recent, then you will still have the certification after you graduate when you are looking for a job.


(BUSA 3105 or ORGB 2502) and BSYS 1001 and OFFC 1001 and OFFC 1007 and OFFC 1008 and OFFC 1015 and OFFC 1045 and OFFC 1048 and OFFC 1055 and OFFC 2001





Winter 2022

Below is one offering of this course for the Winter 2022 term.

CRN 86264

Mon Jan 10 - Mon Mar 21 11 Weeks

Class Meeting Times

Dates Days Times Locations
Jan 10 Mon 18:00 - 21:30 Online
Jan 10 - Mar 21 Online
Mar 21 Mon 18:00 - 21:30 Online


Baljit Lashar

Course Outline




  1. Internet delivery format.
  2. *Check your program approval letter. All other courses must be completed before registering into the Practicum. *ATTENDANCE IS MANDATORY TO THE FIRST AND LAST ONLINE CLASSES at the dates and times indicated on your course schedule. Please note those classes start at 6pm. *Students must be available for day shifts at a host location between those dates. *If this section is full, contact the Program Assistant and INCLUDE YOUR STUDENT NUMBER.
  3. Important course information will be sent to you prior to your course start date. Check your myBCIT email account to access this information.

This course offering is in progress. Please check back next term, subscribe to receive email updates or contact us with your comments or questions.

In Progress

Learning Outcomes

Upon successful completion of this course, the student will be able to:

  • Write a targeted cover letter and resume for a medical office.
  • Demonstrate that you are prepared for a practicum interview.
  • Demonstrate effective communication, interpersonal, and team skills in all work duties, where communication skills require clear spoken and written English, correct medical terminology, accurate spelling, and correct grammar.
  • Show patience and compassion when dealing with patients and their family members while maintaining privacy.
  • Demonstrate professionalism in all work duties.
  • Demonstrate critical thinking, decision-making, organizational, and prioritization skills.
  • Demonstrate fluent computer literacy.
  • Record notes and enter information accurately and reconfirm, as is needed.
  • Maintain patient files confidentially and accurately.
  • Schedule and rearrange appointments accurately.
  • Demonstrate accurate billing procedures.
  • Follow medical office procedures.
  • Demonstrate patient preparation for various visits and medical procedures.
  • Maintain, sanitize, and sterilize medical equipment.
  • Demonstrate how to use medical equipment.
  • Perform and interpret basic diagnostic tests.
  • Perform the infection control protocol needed for a given situation.
  • Create and deliver a presentation, using software that describes your practicum experience.

Effective as of Fall 2018

Related Programs

OFFC 2018 is offered as a part of the following programs:

School of Business + Media

  1. Medical Office Assistant
    Part-time   Associate Certificate

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