Learning Outcomes

Upon successful completion, the student will be able to:

• Discuss the continuing evolution of management concepts, roles and philosophies.
• Maximize individual and organizational effectiveness within the organizational culture and environment.
• Describe how organizational culture and environment enhance or constrain the role of a manager.
• Develop methods for overcoming or coping with cultural and environmental constraints.
• Recognize the impact of cultural diversity on day-to-day operations of the organization.
• Use a variety of decision-making models to maximize team performance.
• Apply a disciplined approach to decision making.
• Utilize creating decision making.
• Utilize individual or group decision making as appropriate.
• Appreciate the impact of decisions on others within and beyond the organization.
• Use planning skills to manage work of self and others within the organization.
• Recognize the importance of planning.
• Use planning tools to implement organizational plans.
• Apply time-management strategies.
• Plan and conduct effective meetings.
• Maximize organizational and individual performance through the structuring of organizational, departments and jobs.
• Describe how structural contingencies affect individual and group behavior.
• Explain how the effective acquisition and management of human resources can lead to optimum individual performance.
• Plan and facilitate change proactively.
• Critically examine change theories and principles.
• Describe the process of facilitating and managing change.
• Selectively apply change strategies.
• Use performance monitoring mechanisms to ensure organizational goals are met.
• Select appropriate mechanisms.
• Adapt mechanisms to specific work environments.
• Apply quality management techniques to facilitate improved performance.
• Perform effectively in teams.
• Describe group structure and stages of group development.
• Differentiate between teams and groups.
• Assess own performance in teams.
• Adopt behavior necessary for optimum team performance.
• Use the appropriate leadership style for given situations.
• Critically examine leadership theories.
• Recognize own existing leadership style with it s strengths and limitations.
• Critically analyze situations and select appropriate leadership style.
• 'Flex' own leadership style to meet the requirements of given situations and to optimize team performance.

Effective as of Fall 2003