This course explores various frameworks and practical techniques in cross-cultural management in the global context. It exposes students to issues and problems that inevitably arise in international business when managers have to deal with culturally determined differences in values, attitudes and behaviours. The course assists students in developing intercultural competence, leadership and negotiation skills to successfully solve problems and gain on opportunities in a multicultural environment. While discovering own cultural identity and learning to identify cultural aspects of verbal and nonverbal behaviour of persons from different cultures, students come to recognize cultural differences that create challenging management situations. Specific topics include understanding the foundations of culture and cultural frameworks; motivation, leadership and decision making across cultures; negotiation and conflict resolution in global business settings; understanding organisational culture; leading multicultural teams and culturally diverse organisations. Students apply the acquired knowledge and gain relevant skills during hands-on activities such as scenario-based discussions and case studies.
Books for Spring/Summer 2019 offerings of this course are available in the following BCIT
online bookstores. Please choose the bookstore appropriate for the offering
you are considering.
BCIT Burnaby Bookstore
If you are taking this course, but are not taking it through either Distance
Education or Online Learning, nor at the BCIT Downtown Campus (DTC), please purchase books for this course at the BCIT Burnaby Bookstore.
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Understanding Cross-Cultural Management
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