British Columbia Institute of


BUSA 4705 - Leading People and Teams Across Cultures

Business Administration Part-time Studies Course

School of Business

Course Details

This course explores various frameworks and practical techniques in cross-cultural management in the global context. It exposes students to issues and problems that inevitably arise in international business when managers have to deal with culturally determined differences in values, attitudes and behaviours. The course assists students in developing intercultural competence, leadership and negotiation skills to successfully solve problems and gain on opportunities in a multicultural environment. While discovering own cultural identity and learning to identify cultural aspects of verbal and nonverbal behaviour of persons from different cultures, students come to recognize cultural differences that create challenging management situations. Specific topics include understanding the foundations of culture and cultural frameworks; motivation, leadership and decision making across cultures; negotiation and conflict resolution in global business settings; understanding organisational culture; leading multicultural teams and culturally diverse organisations. Students apply the acquired knowledge and gain relevant skills during hands-on activities such as scenario-based discussions and case studies.



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Learning Outcomes

Upon successful completion of this course, the student will be able to:

  • Understand the importance of cross-cultural management, and of the major theoretical models and empirical studies which examine the impact of different national cultures on work and employment.
  • Recognize cultural dimensions and understand their effect on individuals, organisations and the business environment.
  • Acquire self and other awareness in terms of the pervasive, but hidden influence of culture on leadership/management behaviours and practices in a multicultural setting.
  • Apply theory to design effective managerial responses to cross-cultural situations at the interpersonal, team, and organisational levels.
  • Demonstrate intercultural competence and communicate effectively across cultures.
  • Develop familiarity with the common types of situations and issues that leaders and managers confront when working internationally.

Effective as of Spring/Summer 2019

Related Programs

BUSA 4705 is offered as a part of the following programs:

School of Business

  1. Business Administration
    Part-time/Distance & Online Learning   Associate Certificate
  2. Business Management
    Part-time   Certificate
  3. Leadership
    Part-time   Associate Certificate


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