This course explores various frameworks and practical techniques in cross-cultural management in the global context. It exposes students to issues and problems that inevitably arise in international business when managers have to deal with culturally determined differences in values, attitudes and behaviours. The course assists students in developing intercultural competence, leadership and negotiation skills to successfully solve problems and gain on opportunities in a multicultural environment. While discovering own cultural identity and learning to identify cultural aspects of verbal and nonverbal behaviour of persons from different cultures, students come to recognize cultural differences that create challenging management situations. Specific topics include understanding the foundations of culture and cultural frameworks; motivation, leadership and decision making across cultures; negotiation and conflict resolution in global business settings; understanding organisational culture; leading multicultural teams and culturally diverse organisations. Students apply the acquired knowledge and gain relevant skills during hands-on activities such as scenario-based discussions and case studies.
Upon successful completion of this course, the student will be able to:
Effective as of Spring/Summer 2019
BUSA 4705 is offered as a part of the following programs:
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