This highly interactive course is designed to identify and manage conflict in the workplace. Case studies, role playing and student experiences will contribute to the development of a specific body of knowledge for contemporary managers.
Students must submit email address when registering. To be successful in our online courses, plan to spend 7-10 hours per course each week on your studies, starting Week 1. Our courses are paced and highly interactive with participation requirements weekly. Frequent contributions to asynchronous (not real time) online discussions is required to achieve a passing final grade. Is online learning for you? Please take a look at our FAQ pages www.bcit.ca/distance/faq.shtml and www.bcit.ca/distance/foryou.shtml
Important course information will be sent to you prior to your course start
date. Check your myBCIT email account to
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This course offering is in progress. Please check back next term or subscribe to receive email updates.
Conflict Survival Kit: Tools for Resolving Conflict at Work (2nd Edition)
Daniel B. Griffith, Cliff Goodwin
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