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BTCW 0181 - Lean Process Mapping

Business Workshops Part-time Studies Course

School of Business

Course Details

This is a practical, hands-on workshop that will introduce the participants to both Process Mapping and Value-Stream Mapping techniques. These techniques enable us to model our business processes despite the complexity. From the model we see where waste occurs, where hand-offs and delays take place and where bottlenecks exist. These remarkably valuable tools are starting points for any process improvement activity. In this workshop, participants will apply the mapping techniques to real processes from their own workplace.



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Learning Outcomes

Upon completion of this workshop the participant will be able to:

  • Recognize value.
  • Identify Value vs waste.
  • Create a value stream.
  • Understand information flows.
  • Understand when and where to use value-stream mapping.
  • Understand when and where to use process mapping.
  • Recognize Mapping symbols.
  • Understand the concept of future state.
  • Determine and get to the future state.

Effective as of Fall 2015


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