This is a practical, hands-on workshop that will introduce the participants to both Process Mapping and Value-Stream Mapping techniques. These techniques enable us to model our business processes despite the complexity. From the model we see where waste occurs, where hand-offs and delays take place and where bottlenecks exist. These remarkably valuable tools are starting points for any process improvement activity. In this workshop, participants will apply the mapping techniques to real processes from their own workplace.
Upon completion of this workshop the participant will be able to:
Effective as of Fall 2015