British Columbia Institute of

Important Notice: COVID-19 Institute response


BTCW 0121 - Supervisory Skills

Business Workshops Part-time Studies Course

School of Business + Media

To support you and your education, BCIT is adapting applied learning in formats appropriate to the unfolding global situation. All PTS classes are being delivered in an online format unless you are notified otherwise.

Course Details

This two-day workshop is designed for new supervisors or people interested in leadership responsibility. Participants increase their self-confidence and leadership abilities and establish a foundation for further training in supervision and management.



This course was retired after the Fall 2019 term and is no longer offered through BCIT Part-time Studies.

Learning Outcomes

Upon successful completion of this course, the student will be able to:

  • Understand the nature of supervision including the role of a supervisor and the competencies they are expected to possess and use.
  • Describe an effective plan outlining the transition from the role of employee to that of a supervisor.
  • Achieve productivity through people – identify barriers and solutions to increase productivity, describe ways to create and maintain a motivating environment.
  • Effectively delegate tasks – describe the steps and conditions necessary for delegation.
  • Describe the approaches to problem solving and decision making. Demonstrate decision making models including individual and group decision making.
  • Describe how to deal with the problem employee – identify the steps to deal with a conflict, explain how to address typical difficult employee behaviour situations.
  • Understand and appreciate group dynamics and working in teams. Describe the difference between a group and a team. Explain the conditions that support team formation and performance.

Effective as of Winter 2015

Programs and courses are subject to change without notice.

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English Language Proficiency

BCIT's Part-time Studies English Language Proficiency Standard is English 12 (or equivalency). Students who do not meet this requirement should upgrade their English skills prior to any future registration.

Payment Changes At BCIT

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Course Navigation, Related Links & Tools

Registration News

Registration is currently open for the Spring/Summer 2021 term.

The sneak preview for the Fall 2021 term starts Fri, May 21 at 8:30 am (PDT).

Students may register for Fall 2021 term courses online or by phone starting Wed, May 26 at 9:00 am (PDT).

Classroom Locations

Classroom locations are subject to last minute changes. Please check the Part-time Studies Classroom Locations listing at on the first day of any course you are registered for.

Part-time Studies Financial Aid

Will you be studying at BCIT part-time? Do you need assistance funding your studies? Find out if you qualify for Part-time Studies financial aid.