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BTCW 0121 - Supervisory Skills

Business Workshops Part-time Studies Course

School of Business

Course Details

This two-day workshop is designed for new supervisors or people interested in leadership responsibility. Participants increase their self-confidence and leadership abilities and establish a foundation for further training in supervision and management.

Credits

0.0

This course was retired after the Fall 2019 term and is no longer offered through BCIT Part-time Studies.

Learning Outcomes

Upon successful completion of this course, the student will be able to:

  • Understand the nature of supervision including the role of a supervisor and the competencies they are expected to possess and use.
  • Describe an effective plan outlining the transition from the role of employee to that of a supervisor.
  • Achieve productivity through people – identify barriers and solutions to increase productivity, describe ways to create and maintain a motivating environment.
  • Effectively delegate tasks – describe the steps and conditions necessary for delegation.
  • Describe the approaches to problem solving and decision making. Demonstrate decision making models including individual and group decision making.
  • Describe how to deal with the problem employee – identify the steps to deal with a conflict, explain how to address typical difficult employee behaviour situations.
  • Understand and appreciate group dynamics and working in teams. Describe the difference between a group and a team. Explain the conditions that support team formation and performance.

Effective as of Winter 2015

Programs and courses are subject to change without notice.

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English Language Proficiency

BCIT's Part-time Studies English Language Proficiency Standard is English 12 (or equivalency). Students who do not meet this requirement should upgrade their English skills prior to any future registration.

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Registration News

Registration is now open for the Winter 2020 term.

Classroom Locations

Classroom locations are subject to last minute changes. Please check the Part-time Studies Classroom Locations listing at www.bcit.ca/rooms on the first day of any course you are registered for.

Part-time Studies Financial Aid

Will you be studying at BCIT part-time? Do you need assistance funding your studies? Find out if you qualify for Part-time Studies financial aid ›

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