British Columbia Institute of

Important Notice: COVID-19 Institute response


AUTO 3160 - Automotive Service Management

Automotive Mechanics Part-time Studies Course

School of Transportation

BCIT is planning for a substantial return to on-campus activity for the Winter 2022 term as informed by BC Provincial Health Officer guidelines. Refer to each course listing for details.

Course Details

​This online course introduces participants to staffing, finances, marketing and shop administration associated with the automotive service and repair industry. Potential candidates are: upgrading technicians, career transistioners, service support staff, and those seeking general knowledge for a career in automotive management. Topics discussed, but not limited to are: sales potential, profitability, expense control, working with vendors, understanding staff motivational factors, and we will answer the questions; "where do all the numbers come from and what do they mean?". You should have some general knowledge of the repair industry in order for this course to be meaningful to you. If you are new to the automotive repair industry than consider taking AUTO 2160 before attempting this course as the terminology and concepts used within this course may create an unnecessarily steep learning curve for you.


AUTO 2160 or related workplace experience.





Winter 2022

Below is one offering of this course for the Winter 2022 term.

CRN 88157

Tue Feb 15 - Thu Mar 10 4 Weeks

Class Meeting Times

Dates Days Times Locations
Feb 15 - Mar 10 Tue/Thu 18:00 - 21:00 Online



Course Outline

TBD – see Learning Outcomes in the interim




  1. The course is instructed through virtual classroom.
  2. Important course information will be sent to you prior to your course start date. Check your myBCIT email account to access this information.

Learning Outcomes

Upon successful completion of this course, the student will be able to:

  • Identify staffing requirements of service facilities and workplace trends
  • Determine necessary equipment and tooling requirements for a service area
  • Identify service pricing and marketing strategies
  • Explore operating cycles of automotive repair facilities focusing on sales and expenses
  • Identify areas of business expense and ways to control it
  • Forecast primary level business plan with projected sales revenue, gross and net profitability
  • Analyze financial statements and their alignment to automotive business trends

Effective as of Fall 2020


Interested in being notified about future offerings of AUTO 3160 - Automotive Service Management? If so, fill out the information below and we'll notify you by email when courses for each new term are displayed here.

Privacy Notice: The information you provide will be used to respond your request related to BCIT course information and is collected under Section 26(c) of the Freedom of Information and Protection of Privacy Act (FIPPA). For more information about BCIT’s privacy practices contact: Associate Director, Privacy, Information Access & Policy Management, British Columbia Institute of Technology, 3700 Willingdon Ave. Burnaby, BC V5A 3H2, email:

Programs and courses are subject to change without notice.

Find Courses

English Language Proficiency

BCIT's Part-time Studies English Language Proficiency Standard is English 12 (or equivalency). Students who do not meet this requirement should upgrade their English skills prior to any future registration.

Payment Changes At BCIT

We've changed the way we accept payments.

Find out more

Course Navigation, Related Links & Tools

Registration News

Registration is now open for the Winter 2022 term.

Classroom Locations

Classroom locations are subject to last minute changes. Please check the Part-time Studies Classroom Locations listing at on the first day of any course you are registered for.

Part-time Studies Financial Aid

Will you be studying at BCIT part-time? Do you need assistance funding your studies? Find out if you qualify for Part-time Studies financial aid.