This online course introduces participants to staffing, finances, marketing and shop administration associated with the automotive service and repair industry. Potential candidates are: upgrading technicians, career transistioners, service support staff, and those seeking general knowledge for a career in automotive management. Topics discussed, but not limited to are: sales potential, profitability, expense control, working with vendors, understanding staff motivational factors, and we will answer the questions; "where do all the numbers come from and what do they mean?". You should have some general knowledge of the repair industry in order for this course to be meaningful to you. If you are new to the automotive repair industry than consider taking AUTO 2160 before attempting this course as the terminology and concepts used within this course may create an unnecessarily steep learning curve for you.
AUTO 2160 or related workplace experience.
Below is one offering of this course for the Winter 2022 term.
Tue Feb 15 - Thu Mar 10 4 Weeks
|Feb 15 - Mar 10||Tue/Thu||18:00 - 21:00||Online|
TBD – see Learning Outcomes in the interim
Upon successful completion of this course, the student will be able to:
Effective as of Fall 2020
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