This online course introduces participants to customer handling and shop administration within the automotive service and repair industry. Potential candidates are: upgrading technicians, vehicle enthusiasts looking to expand their theoretical knowledge of the auto industry, career transitioners, and those seeking general knowledge for a career in automotive service advising. Topics discussed, but not limited to are: trends in the automotive industry, pay structures, flat rate schedules, price quotations, marketing, customer handling and follow-up, and understanding vehicle maintenance and repair.
2.0
$505.91
Below is one offering of this course for the Spring/Summer 2021 term.
Tue Apr 13 - Thu May 06 4 Weeks
Dates | Days | Times | Locations |
Apr 13 - May 04 | Tue/Thu | 18:00 - 21:00 |
Online Delivery See Notes below |
May 06 | Thu | 18:00 - 21:00 |
Online Delivery See Notes below |
TBD
TBD – see Learning Outcomes in the interim
$505.91
Upon successful completion of this course, the student will be able to:
Effective as of Fall 2020
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